Medical Assistant II (Bilingual Mandarin and/or Cantonese)

Astrana Health; San Francisco (CA); On-site; USD 35,817 - 42,705; Full time

Job summary

A healthcare clinic in San Francisco is seeking a Lead Medical Assistant to provide administrative and clinical support in a fast-paced environment. Responsibilities include assisting medical staff, managing patient records, and ensuring efficient operations. Prefer candidates with 3-5 years of relevant experience and proficiency in MS Office. Bilingual in Chinese is a plus. The role offers competitive hourly pay ranging from $26.00 to $31.00, with a Monday to Friday schedule and the possibility of Saturday shifts.

Qualifications

• 3-5 years of experience as a Medical Assistant in a fast-paced clinical environment.
• Excellent customer service skills and high level of professionalism.
• Knowledge of medical terminology and phlebotomy preferred.

Responsibilities

• Assist physicians and nurses with administrative and clinical duties.
• Schedule appointments and maintain medical records.
• Record patient medical history and vital stats in files.

Skills

Medical Assistant experience

Customer service skills

Verbal and written communication

Organizational skills

Bilingual Chinese fluency

Education

Completion of an accredited Medical Assistant program

Tools

MS Office

Patient management software

Job description

Overview

Lead - Medical Assistant at Astrana Health

Location: 1518 Noriega St., San Francisco, CA 94122

Compensation: $26.00 - $31.00 / hour

Department: WLQ - Clinic Ops

The Medical Assistant provides administrative and clinical support to ensure the efficient operation of the medical clinic. This role supports providers and patients through tasks related to patient care management, organization, and communication. The position reports to the Regional Clinic Manager and supports scaling within the healthcare team.

Equal Opportunity Astrana Health is an Equal Employment Opportunity and Affirmative Action employer. All employment is decided on qualifications, merit, and business need.

What You’ll Do

• Assist physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a provider
• Administrative duties may include scheduling appointments and maintaining medical records
• Clinical duties may include preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing equipment
• Escort patients to exam rooms, interview patients, measure vital signs (weight, blood pressure, pulse, temperature), and document information in the patient’s chart
• Interview patients to obtain medical history
• Record patient medical history, vital statistics, and test results in patient medical files
• Maintain attention to detail and strong organizational skills in a fast-paced environment
• Demonstrate good verbal and written communication skills
• Prioritize workload while remaining flexible
• May be required to work overtime to meet deadlines
• Additional duties as assigned

Qualifications

• 3-5 years of experience as a Medical Assistant in a fast-paced clinical environment
• Completion of an accredited Medical Assistant program
• Front office experience in a fast-paced clinical environment
• Knowledge of medical terminology
• Excellent customer service skills
• Maintain a high level of professionalism
• Proficient in MS Office and patient management software
• Phlebotomy or laboratory experience preferred
• Bilingual Chinese fluency preferred

Working Conditions

• Onsite position located at 1518 Noriega St., San Francisco, CA 94122
• Schedule: Monday - Friday, 8:30am - 5:00pm, including one Saturday per month
• Total compensation target range represents the national target range for this role: $26.00/hr - $31.00/hr

If you require assistance applying due to a disability, please email [e-mail] to request an accommodation.