Lead Medical Assistant

Conviva Care Solutions; Jacksonville (FL); On-site; USD 48,000 - 66,000; Full time

Job summary

Conviva Senior Primary Care is seeking a seasoned Medical Assistant 4 to be the first point of contact for patient care. This role combines advanced administrative and clinical duties, requiring initiative and judgment in a fast-paced setting.

The MA 4 will record vitals, administer medications and vaccines, perform phlebotomy, and conduct diagnostic testing while maintaining exam room readiness and supporting team productivity. Collaboration with physicians is essential.

Qualifications

• Certified or Registered Medical Assistant.
• Phlebotomy experience is required.
• Medication/vaccine administration experience is required.
• 3+ years MA experience.
• HS diploma or equivalent.
• CPR certification.

Responsibilities

• Record vital signs and update EMR documentation.
• Administer medications, vaccines, and perform phlebotomy as certified.
• Conduct diagnostic tests and collect specimens.
• Maintain equipment and exam room readiness.
• Provide direct patient care within certification scope.
• Collaborate with physicians and advanced practice providers.
• Coordinate daily operations and support team productivity.
• Mentor, train, and guide Medical Assistants.
• Lead process improvements with minimal oversight.
• Gather patient symptoms and health information.

Skills

3+ years MA Experience

Phlebotomy Experience

Medication administration experience

Education

Certified or Registered

High School Diploma or equivalent

CPR Certification

Job description

Become a part of our caring community

The Medical Assistant 4 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 4 assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment.

The Medical Assistant 4 performs:

• Record vital signs and update EMR documentation.
• Administer medications, vaccines, and perform phlebotomy as certified.
• Conduct diagnostic tests and collect specimens.
• Maintain equipment and exam room readiness.
• Provide direct patient care within certification scope.
• Collaborate with Physicians and Advanced Practice Providers.
• Coordinate daily operations and support team productivity.
• Mentor, train, and guide Medical Assistants.
• Lead process improvements and work independently with minimal oversight.
• Gather patient symptoms and health information.

Use your skills to make an impact

Required

• - Certified or Registered
• - Phlebotomy Experience
• - Medication/vaccine administration experience
• - 3+ years MA Experience
• - High school diploma or equivalent
• - CPR Certified
• - This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred

• - 1+ years MA experience in PCO center
• - Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• - Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$48,300 - $65,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.