Lead Medical Assistant

Humana Inc; Arlington (MA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Time off including PTO and holidays

Short-term disability

Long-term disability

Life insurance

Other opportunities

Job summary

Humana Inc.- CenterWell Senior Primary Care is seeking a Lead Medical Assistant to serve as the first contact for patient care, handling both clinical tasks and administrative responsibilities. You will lead an administrative work group, perform phlebotomy, vital signs, and vaccine administration, and ensure accurate documentation in the electronic medical records system.

The role includes mentoring staff, coordinating workflows, and contributing to process improvements within a patient-facing

Qualifications

• Certified or registered phlebotomy experience.
• Medication/vaccine administration experience.
• 3+ years MA experience.
• High school diploma or equivalent.
• CPR certification.
• Bilingual proficiency in English and Spanish (pass proficiency exam).

Responsibilities

• Discuss symptoms with patients and obtain vital signs.
• Perform phlebotomy and collect specimens.
• Administer medications or vaccines when allowed by certification.
• Sterilize and clean equipment; maintain examination rooms and EHR documentation.
• Collaborate with Physicians and Advanced Practice Providers.
• Mentor other Medical Assistants and provide guidance on processes.

Skills

Phlebotomy

Medication administration

Bilingual English/Spanish

CPR Certification

3+ years MA Experience

Education

High school diploma or equivalent

CPR Certification

Job description

Become a part of our caring community

The Lead Medical Assistant is the first contact for patient care. Responsible for administrative tasks in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and specialized administrative, operational, and customer support responsibilities that require independent initiative and judgment. The Lead Medical Assistant performs clinical responsibilities. These tasks include discussing symptoms, obtaining vital signs, and medication/vaccine administration. Additionally, they perform phlebotomy, collect specimens, and conduct diagnostic screening tests. The Assistant is also responsible for sterilizing and cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions are regarding the daily priorities for an administrative work group and external vendors. These decisions include coordinating work activities and monitoring progress towards schedules/goals. Additionally, they may be the primary administrative owner of a main process, program, product, or technology. The Lead Medical Assistant has advanced knowledge and contributes to process improvement. They deliver in-depth education and provide advanced guidance/mentoring to other Medical Assistants. Use your skills to make an impact

Requirements

• Certified or Registered Phlebotomy Experience
• Medication/vaccine administration experience
• 3+ years MA Experience
• High school diploma or equivalent
• CPR Certified

Preferred

• 1+ years MA experience in PCO center
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience

Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Additional Information: This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Interview Format: HireVue: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Hours & Pay

Scheduled Weekly Hours 40

Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,300 - $65,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance
• Other opportunities

About Us

CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well‑being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.