Lead Medical Assistant

humana; Arlington (TX); On-site; USD 48,000 - 66,000; Full time

Job summary

Humana is seeking a Lead Medical Assistant to act as the first contact for patient care, handling administrative duties while guiding advanced clinical tasks within CenterWell Senior Primary Care. The role involves patient assessment, vital signs, and vaccine administration in a patient-facing capacity.

Responsibilities include phlebotomy, specimen collection, EMR documentation, and collaboration with Physicians and APPs.

Qualifications

• 3+ years MA experience required
• Phlebotomy experience
• Medication/vaccine administration experience
• CPR certification
• Certified or Registered Medical Assistant
• High school diploma or equivalent

Responsibilities

• Discuss symptoms, obtain vital signs, and administer medications/vaccines.
• Perform phlebotomy, collect specimens, and conduct diagnostic screening tests.
• Sterilize/clean equipment, maintain exam rooms, and document in the EMR.
• Collaborate with Physicians and Advanced Practice Providers; mentor other Medical Assistants.
• Lead daily priorities for admin work and external vendors; own main process as needed.

Skills

Phlebotomy

Medication administration

CPR Certification

Education

High school diploma or equivalent

Certified or Registered Medical Assistant

Job description

Become a part of our caring community

The Lead Medical Assistant is the first contact for patient care. Responsible for administrative tasks in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and specialized administrative, operational, and customer support responsibilities that require independent initiative and judgment.

The Lead Medical Assistant performs clinical responsibilities. These tasks include discussing symptoms, obtaining vital signs, and medication/vaccine administration. Additionally, they perform phlebotomy, collect specimens, and conduct diagnostic screening tests. The Assistant is also responsible for sterilizing and cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows.

Decisions are regarding the daily priorities for an administrative work group and external vendors. These decisions include coordinating work activities and monitoring progress towards schedules/goals. Additionally, they may be the primary administrative owner of a main process, program, product, or technology. The Lead Medical Assistant has advanced knowledge and contributes to process improvement. They deliver in-depth education and provide advanced guidance/mentoring to other Medical Assistants.

Use your skills to make an impact

Required

• Certified or Registered
• Phlebotomy Experience
• Medication/vaccine administration experience
• 3+ years MA Experience
• High school diploma or equivalent
• CPR Certified

This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred

• 1+ years MA experience in PCO center
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Additional Information

This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Interview Format: HireVue

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

• $48,300 - $65,900 per year
• This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hos