Lead Material Handler - Cleveland $25/hr

ServiceMaster Elite Janitorial Services; Euclid, Northern (OH, KY); Hybrid; USD 55,000 - 72,000; Full time

Job summary

ServiceMaster Elite Janitorial Services seeks a skilled Material Handling Lead to direct daily activities, coordinate tasks, and maintain safety standards across the shift. You will provide hands-on leadership, monitor performance, and ensure efficient pallet handling and movement throughout the facility.

The role requires training duties, adherence to OSHA guidelines, and the ability to communicate operational priorities clearly to the team and management.

Qualifications

• Experience leading material handling teams and ensuring safety compliance.
• Ability to train and develop Material Handlers and maintain onboarding.
• Strong communication to relay safety priorities and work instructions.

Responsibilities

• Oversee daily activities of the Material Handling team, ensuring safety and efficiency.
• Assign and coordinate tasks based on workload and priorities.
• Provide hands‑on leadership and support to material handlers.
• Monitor performance, productivity and safety practices.
• Communicate priorities and safety expectations clearly to the team.
• Serve as the primary contact for the shift's material handlers and report concerns to management.
• Operate PIT equipment as needed to support daily operations.
• Load/unload pallets and move materials throughout the facility safely.

Skills

Leadership

PIT operation

Safety training

Inventory control

Communication

Tools

PIT equipment

Job description

The essential functions of this position include, but are not limited to:

• Oversee and direct the daily activities of the Material Handling team to ensure work is completed safely, efficiently, and according to operational requirements.


• Assign and coordinate daily work responsibilities based on workload, priorities, staffing, and operational needs.


• Provide hands-on leadership and support to Material Handlers throughout the shift.


• Monitor employee performance, productivity, safety practices, and completion of assigned tasks.


• Communicate operational priorities, changes, safety expectations, and work instructions clearly to team members.


• Serve as a primary point of contact for Material Handlers during the shift and communicate operational concerns or needs to management.


• Operate PIT equipment, forklifts, and other approved material-handling equipment as needed to support daily operations.


• Safely load and unload materials and products from trucks, trailers, containers, and designated staging areas using PIT equipment or other material-handling equipment.


• Move and maneuver pallets, materials, and goods throughout the facility safely and efficiently.


• Build, stack, stage, and organize pallets for efficient storage, movement, and transportation.


• Load, unload, and stack pallets manually or with approved equipment.


• Inspect pallets and materials for damage and ensure damaged pallets are repaired, recycled, removed, or properly handled as required.


• Assist with inventory movement, staging, organization, quality control, and general warehouse support.


• Maintain a clean, safe, and organized work environment in accordance with OSHA requirements, company policies, and customer/site safety standards.


• Ensure Material Handling team members follow all company, customer, and site-specific safety policies and procedures.


• Immediately address unsafe work practices or conditions and elevate safety concerns to management when necessary.


• Conduct or assist with daily safety discussions, pre-shift communications, and operational meetings as directed.


• Perform additional duties as assigned by management.

Training & PIT Responsibilities

• Assist with the onboarding and training of new Material Handlers.


• Train and coach team members on proper material handling, movement, staging, stacking, loading, unloading, and storage procedures.


• Provide hands-on instruction regarding the safe and efficient use of material-handling equipment.


• Train, coach, and reinforce proper PIT operating procedures in accordance with company requirements, site requirements, and applicable safety standards.


• Ensure employees do not operate PIT equipment unless they have completed all required training, evaluation, and authorization.


• Reinforce safe driving practices, pedestrian awareness, equipment inspection requirements, speed restrictions, designated travel paths, and other PIT safety requirements.


• Ensure required pre-use inspections of PIT equipment are completed and documented before operation.


• Identify employees requiring additional coaching or retraining and communicate training needs to management.


• Support refresher training and corrective coaching following safety incidents, observed unsafe practices, operational concerns, or changes in procedures.


• Maintain a strong working knowledge of material-handling processes and PIT safety expectations and lead by example when operating equipment.

Leadership Responsibilities

• Lead by example and maintain a professional, safety-focused presence throughout the shift.


• Provide clear direction and expectations to Material Handling team members.


• Monitor workflow and reposition employees or resources as needed to meet operational demands.


• Ensure employees remain productive and focused on assigned responsibilities.


• Coach employees regarding work quality, productivity, attendance, safety, and operational expectations.


• Communicate employee performance or conduct concerns to management for appropriate follow-up.


• Assist management with identifying staffing, equipment, training, or operational needs.


• Help ensure adequate coverage for material-handling responsibilities throughout the shift.


• Promote teamwork, accountability, communication, and a positive work environment.


• Coordinate with supervisors, managers, customer representatives, and other operational teams as necessary to support facility needs.


• Escalate operational, staffing, equipment, safety, or performance concerns to management in a timely manner.