Lead Massage Therapist (Dual Licensed)

Sunseeker Resorts; Punta Gorda (FL); On-site; USD 40,000 - 75,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Lead Massage Therapist to enhance the spa experience at a luxurious resort in Florida. The ideal candidate will lead a team of wellness technicians, ensuring they provide exceptional service and adhere to the latest industry standards. This role offers the opportunity to work in a vibrant environment, focusing on guest satisfaction while managing treatment schedules and team training. If you're passionate about wellness and have a knack for leadership, this position is perfect for you!

Qualifications

• 2-5 years of hands-on massage and skincare experience.
• Current Florida & NCBTMB or MBLEx Massage/Esthetician license.

Responsibilities

• Lead the wellness technician team and ensure high-level guest service.
• Train and audit spa team members on treatments and protocols.

Skills

Massage Therapy

Customer Service

Leadership

Facial Treatments

Body Treatments

Time Management

Interpersonal Skills

Education

High School Diploma or GED

500+ hours from accredited Massage School

1200 hours from Cosmetology School

Tools

Microsoft Office

Spa Software

Job description

Join to apply for the Lead Massage Therapist (Dual Licensed) role at Sunseeker Resorts

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Join to apply for the Lead Massage Therapist (Dual Licensed) role at Sunseeker Resorts

Sunseeker Resort Charlotte Harbor is currently searching for a Lead Massage Therapist!

Join us at the Spa at Sunseeker Resort! We are looking for top talent to create extraordinary moments for our guests. Enjoy the benefits of being part of Florida's newest destination resort. Come join us at Sunseeker Resort Charlotte Harbor — you'll love how it makes you shine.

The Lead Wellness Technician (Dual Licensed in Esthetics preferred) is responsible for leading the wellness technician team, ensuring they are trained to provide spa guests with current protocols in massage, facial treatments, and high-level guest service, in line with directives from the Spa Director and Manager, delivering a luxury and relaxing spa experience.

All duties are performed in accordance with Sunseeker Resorts policies, as well as state, departmental, and property standards.

Job Duties

• Provide spa guests with a comfortable and relaxing experience while prioritizing safety.
• Train, perform, and audit current and new spa team members on massage, body treatments, facial protocols, and additional services.
• Collaborate with the Spa Assistant Manager on training and escorting guests efficiently to treatment rooms.
• Ensure treatments are tailored to each guest's needs.
• Manage treatment schedules, ensuring coverage and stepping in for call-outs as needed.
• Motivate and coach the team through daily stand-ups and sharing updates.
• Maintain equipment and report any issues to Spa Management.
• Stay updated on industry innovations and continue professional development.
• Identify training needs for spa technicians and ensure licensing and CEU requirements are met.
• Provide coaching and counseling as needed, reporting to Spa Assistant Manager.
• Perform monthly inventories of products and linens, ensuring proper usage.
• Ensure timely and professional service delivery, maintaining cleanliness and stock levels in treatment areas.
• Adhere to all spa employee handbook guidelines and perform other related duties.

Minimum Requirements

• High School Diploma, GED, or equivalent.
• 500+ hours from accredited Massage or 1200 hours Cosmologist School.
• Current Florida & NCBTMB or MBLEx Massage/Esthetician license.
• 2-5 years of hands-on massage and skincare experience.
• 2-4 years of leadership experience.
• Experience in luxury resort, day spa, or hotel environment.

Other Minimum Requirements

• Ability to work varied shifts, including weekends and holidays.
• Knowledge of Microsoft Office and spa software.
• Excellent customer service and interpersonal skills.
• Ability to work under pressure, manage priorities, and meet deadlines.
• Mature discretion, sound judgment, and strong leadership skills.
• Excellent organizational and project management skills with attention to detail.

Sunseeker Resorts is an Equal Opportunity Employer (EOE), committed to diversity and inclusion. All applicants will be considered without regard to race, color, creed, religion, national origin, age, sex, gender identity/expression, sexual orientation, marital status, veteran status, disability, or genetic information.

For more info, visit www.sunseekerresorts.com