Lead Massage Therapist

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Omni Hotels & Resorts in Hot Springs, VA is seeking a Lead Massage Therapist to deliver exceptional spa services, uphold Omni standards, and train fellow therapists.

The role requires a current state license, at least 3 years massage experience, ability to lift 20 pounds, and flexible hours including nights, weekends, and holidays.

Qualifications

• Current State Massage License.
• Minimum 3 years of massage therapy experience.
• Ability to lift up to 20 pounds.
• Willing to work flexible hours including nights, weekends and holidays.
• Strong customer service and personalized care.
• Professional appearance and hygiene.

Responsibilities

• Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Responsible for setting up the treatment rooms according to procedures and disposing of laundry on a timely basis.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are always followed.
• Relay with confidence in product and service benefits to clients.
• Attend all required department training and meetings.
• Perform any other duties required by management.

Education

State Massage License

3 years massage therapy experience

Job description

The Lead Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. This individual is also responsible for training and supervising other Massage Therapists.

Responsibilities:

• Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Responsible for setting up the treatment rooms according to procedures and disposing of laundry on a timely basis.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are always followed.
• Relay with confidence in product and service benefits to clients.
• Attend all required department training and meetings.
• Perform any other duties required by management.

Qualifications:

• Current State Massage License
• 3 year of minimum experience in massage therapy
• Able to lift and carry up to 20 pounds
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Must be passionate about providing warm, engaging, and personalized service.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and always maintain a high level of personal hygiene.