Lead Male Spa Attendant

Omni Homestead Resort & Spa; Hot Springs (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a Male Lead Spa Attendant to enhance guest satisfaction through exceptional service and facility maintenance. This role involves overseeing spa attendants, ensuring cleanliness, and creating a welcoming atmosphere for guests. The ideal candidate will possess a positive attitude, strong teamwork skills, and a commitment to maintaining high standards. Join a dynamic team that values respect and empowerment, and take pride in delivering an unforgettable spa experience in a beautiful resort setting.

Qualifications

• Knowledge of facility layout and ability to provide directions.
• Ability to work under pressure while maintaining a positive attitude.

Responsibilities

• Ensure cleanliness and neatness of the facility and assist guests.
• Perform daily cleaning and maintenance tasks in the spa.

Skills

Customer Service

Teamwork

Basic Computer Skills

Flexibility

Decision Making

Education

Unexpired TIPs Certification

Unexpired ServSafe Certification

Experience in Spa Services

Job description

Location

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

The Male Lead Spa Attendant is responsible for guest satisfaction in the spa by providing and maintaining the highest standards of customer service and creating a feeling of comfort and relaxation for our guests. Leads are expected to oversee spa attendants assigned to his or her respected area and should be able and willing to assist attendants with responsibilities as necessary. Spa Attendant Leads are directly in control of facility cleanliness and guest assistance in spa areas and are expected to maintain a clean and positive work environment for associates and guests at all times. A consistently positive attitude and knowledge of all facets of the operation with attention to detail are required.

Responsibilities

• Consistently demonstrates Omni’s associate commitments in delivering the best guest service and spa experience.
• Maintain cleanliness and neatness of the facility, inside locker room, fitness center and spa hallways.
• Know basic front desk operations: including assisting guests with locker set-up, robes and sandals.
• Perform daily general cleaning and minor maintenance tasks in the facility.
• Responsible for opening and closing of the sauna, steam room and whirlpool areas and their daily sanitation.
• Responsible for the general opening and closing of the Spa facility (turning on/off lights, music, amenities, etc.).
• Replenishes guest amenities, robes, cleaning and disinfecting sandals, and towels when necessary.
• Maintain the supplies in the locker rooms i.e. water, razors, Q-tips.
• Provide list to Supervisor/Manager when supplies are getting low.
• Maintain laundry inventory and keep linens at high levels.
• Monitor lounge for guest comfort levels.
• Maintain linens in spa dispensary for therapists by folding and stocking of linens.
• Maintain bathrooms and restock supplies as needed.
• Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked.
• Maintain high standards in all guest areas.
• Perform the mineral soak treatment.

Qualifications

• Knowledge of facility layout and ability to provide directions within the hotel.
• Ability to work under pressure and maintain a positive attitude.
• Maintain friendly, professional, congenial personality.
• Flexibility in regard to scheduling. Responsible and dependable.
• Basic computer knowledge/skills.
• Ability to make good decisions.
• Team player.
• Experience preferred, but not required.
• Must be able to lift, hold, and carry 31-40 pounds.
• Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts.
• Unexpired TIPs required.
• Unexpired certification in ServSafe.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].