Lead Maintenance Technician (Fort Campbell)

WinnCompanies LLC; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

WinnCompanies is seeking a Lead Maintenance Technician for military housing at Fort Campbell, KY. This vital role involves overseeing maintenance tasks, ensuring quality control, and providing exceptional customer service. The ideal candidate will possess strong leadership skills, relevant technical expertise, and a commitment to safety. This opportunity will enable you to enhance your career while contributing to a mission-driven organization focused on quality housing and community support.

Benefits

Generous time off policies

401(k) plan options with company match

Comprehensive Medical, Dental, & Vision plans

Tuition Reimbursement and continuous training

Wellbeing programs including gym memberships

Qualifications

• 3-5 years of relevant work experience required.
• Ability to mentor and train employees
• Proficiency in multiple maintenance trades.

Responsibilities

• Provide quality control functions and perform property maintenance.
• Coordinate subcontracted activities and assist in training staff.
• Respond to service calls and resolve maintenance issues with residents.

Skills

Leadership

Customer Service

Carpentry

Plumbing

Electrical Skills

Education

High school diploma or GED equivalent

Vocational or technical training

Associate's degree

Job description

WinnCompanies is looking for a Lead Maintenance Technician to join our military housing team at Fort Campbell, KY.

In this role, you will provide quality control functions, assist in coordination of subcontracted activities, and assist with training and coaching of maintenance staff. At least half of the time, you will also perform maintenance functions in the community and ensure that all service is performed safely and results in favorable customer feedback.

Please note that the selected candidate will adhere to the following work schedule: Saturday and Sunday, from 7:30AM to 6:30PM, and Monday and Tuesday, from 10:30AM to 9:00PM.

Additionally, this position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Responsibilities

• Respond to service calls, complete COM work and other property maintenance requirements.
• Resolve any maintenance-related issues with residents. Escalate issue to supervisor as needed.
• Handle issues of a more sensitive nature requiring a high level of customer service skills.
• Perform quality control functions for other team members' work or subcontracted work.
• Responsible for duties of Maintenance Technicians, Service Order Coordinator, and other Field Supervisors in their absence or as required.
• Inspect vehicles and equipment daily assigned to the team.
• Coordinate and schedule contracted work activities.
• Train and coach maintenance staff.
• Update property management database and pull reports, including open work orders.
• Complete repairs as directed by immediate supervisor or other organization management representatives.
• Transport, install, and connect stoves, refrigerators, dishwashers, and other electrical and gas appliances.
• Transport equipment, furnishings, and appliances to job sites.
• Repair and fabricate window screens, door screens, and door frames.
• Remove floor tile, sheet vinyl, ceramic floor tile, and plywood. Remove damaged drywall.
• Respond to and complete on-call after hour emergency and urgent repairs.
• Complete and submit all required paperwork in an accurate and timely manner.
• Update work order status, including time, materials, and notes on mobile devices provided in an accurate and timely manner.
• Work cooperatively and conduct oneself in a professional manner at all times when in contact with customers, staff, sub/contractors, monitors, and the general public.
• Attend workshops, seminars, conferences, meetings, and trainings pertinent to the efficient dispatch of duties.
• Maintain vehicle and vehicle inventory as prescribed.

Requirements

• High school diploma or GED equivalent.
• Vocational or technical training.
• 3-5 years of relevant work experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Proficiency in carpentry, electrical, plumbing, flooring, or appliances. Ability to qualify as "skilled" based on assessments in all trades.
• Outstanding leadership and customer service skills.
• Ability to effectively mentor and train other employees.
• Ability to plan, organize, and prioritize work while managing multiple assignments and tasks.
• Basic familiarity with computers and web-based applications.
• Ability to provide basic tools and equipment necessary to perform daily duties.
• Ability to plan, organize, and prioritize work.
• This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Preferred Qualifications

• Associate's degree.
• EPA, HVAC, electric, appliance, or general contractor certifications.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of:WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you:Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from:We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares:We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Current Winn employees should apply through this internal link.