LEAD MAINTENANCE TECHNICIAN (DTLA)

GHP Management; Los Angeles (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

Join a dynamic team as a Lead Maintenance Technician, where your skills will enhance the living experience for residents. This role emphasizes customer service and maintenance, ensuring properties are in top condition. You'll be responsible for repairs, mentoring fellow technicians, and creating a welcoming environment. If you're a detail-oriented professional with a passion for service and a knack for technical tasks, this is your chance to shine in a fast-paced, supportive setting. Enjoy a variety of benefits while making a real difference in the community!

Benefits

Fully paid medical insurance

Dental insurance

Vision insurance

Flexible spending account

Life/AD&D insurance

Pet insurance

Employee Assistance Program

Free onsite parking

Qualifications

• 2-5 years in property management or hospitality as a technician.
• HVAC certification is a plus.

Responsibilities

• Maintain properties and prepare vacant units for occupancy.
• Complete repairs and ensure quality service for residents.
• Mentor junior technicians and assist in their development.

Skills

Customer Service

Attention to Detail

Multi-tasking

Organizational Skills

Technical Ability

Education

High School Diploma or equivalent

Tools

HVAC

Basic Plumbing Tools

Basic Electrical Tools

Carpentry Tools

Job description

As a Lead Maintenance Technician, you will play an increasingly important role at GHP. It is you who will create a quality living environment for our residents by maintaining our properties in the best possible conditions. You will be a crucial team member that will contribute in a big way towards the overall reputation of GHP. Nothing sends a stronger message than the aesthetics of our communities and you are the professional that will make it happen.

The ideal candidate will demonstrate strong attention to detail, practical mindset, as well as an outgoing and friendly personality.

REPORTS TO: Service Manager

HOW YOU WILL CONTRIBUTE:

Customer Service:

• Create a sense of community and an outstanding living experience for residents
• Welcome and greet every guest and resident
• Provide assistance to guests and residents by holding doors; picking up dropped items; giving directions and offering assistance to a disabled person
• Demonstrates service excellence through the demonstration of company values, our employee promise, policies and initiatives.

Maintenance:

• Demonstrates care through the completion of daily repair and upkeep of the community
• Responsible for the preparation of vacant units for occupancy
• Responsible for the care, maintenance and inventory of all supplies and equipment owned by the property and/or GHP Management Corporation and maintaining a clean work area
• Maintain a thorough knowledge of GHP policies and community policies, including OSHA (Occupational Safety & Health Act) standards and company safety policies
• Delivers a quality end result to residents by ensuring that repairs are completed thoroughly, in a timely manner and as per supervisor’s instructions
• Completes tasks related to basic plumbing
• Prepares unit walls
• When staffing situation requires, completes unit painting projects to meet market ready requirements
• Completes basic appliance repairs and services
• Completes basic electrical tasks
• Participates and assists in major appliance installations
• Completes simple carpentry work
• Demonstrates a high level of technical ability within the repair requirements of the community.
• Serves as Senior Maintenance Technician for the team and as such is responsible for completing more complex tasks.
• Mentors other Maintenance Technicians and helps with their development and learning of new techniques and skills
• Other duties as assigned

YOU HAVE:

• Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment
• Personable, positive, team-oriented mindset
• 2-5 years in property management or hospitality as a technician or similar experience
• HVAC certified a plus
• A High School Diploma or equivalent
• Ability to understand basic instructions verbally or in written form
• Ability to multi‐task and have good organizational skills
• May require driving golf cart.

Physical Requirements:

• Regular and physical attendance is required.
• This position works both indoor and outdoor. Depending on assignment may be subject to the natural elements.
• Works in low to moderate noise levels.
• Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
• Constantly positions self to bend, stoop, reach, lift
• Frequently lift/move/carry 25lbs
• Occasionally lift/move/carry up to 50lbs with/without assistance
• Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors
• Ability to remain in a stationary position for extended periods of time
• May require driving golf carts.

The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.

Salary Range: $25.00-$28.00 per hour, D.O.E.

Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.