Lead Maintenance Technician

LAKESHORE EMPLOYMENT INC; Town of Hamburg (NY); On-site; USD 32,000 - 36,000; Full time

Job summary

Lakeshore Management is seeking an Experienced Lead Maintenance Technician to oversee a team across multiple communities. The role focuses on complex repairs, preventative maintenance, and coordinating with vendors to ensure safety and quality across buildings.

You will oversee work orders, inspections, and after-hours emergencies, reporting to the Regional Manager. A high school diploma, several years in maintenance, and a valid driver’s license are required.

Qualifications

• Technical Expertise: Extensive knowledge of building systems including plumbing, electrical, HVAC, and basic carpentry skills.
• Leadership Abilities: Proven experience supervising and motivating a team of maintenance technicians.
• Problem-Solving: Strong analytical skills to diagnose complex maintenance issues and develop effective solutions.
• Communication Skills: Excellent communication to interact with residents, staff, vendors, and property managers regarding maintenance requests and updates.
• Physical Ability: Capability to perform physically demanding tasks such as lifting heavy objects, climbing ladders, and working in various weather conditions.
• Several years of experience as a maintenance technician in a property management setting
• Prior experience leading or supervising a maintenance team is preferred
• Valid driver's license and reliable transportation
• GED or High School diploma or equivalent
• Bilingual preferred
• Proficient in Microsoft Office Suite

Responsibilities

• Lead and train a team of maintenance technicians, including assigning tasks, training new staff, and evaluating performance.
• Receive, prioritize, and assign maintenance work orders, ensuring timely completion and proper documentation.
• Perform complex repairs across plumbing, electrical, HVAC, carpentry, and appliance systems.
• Develop and implement a preventative maintenance schedule for building systems and equipment.
• Coordinate with outside contractors and vendors for large-scale repairs or projects.
• Regularly inspect property units, common areas, and exterior grounds for maintenance needs and safety compliance.
• Respond to after-hours emergency maintenance calls and coordinate necessary repairs.
• Assist the property manager in budgeting for maintenance and identifying cost-saving opportunities.
• Adhere to safety regulations and procedures while performing tasks.
• Other responsibilities deemed necessary by supervisor.

Skills

Technical Expertise

Leadership Abilities

Problem-Solving

Communication Skills

Physical Ability

Experience as maintenance technician

Leadership or supervisory experience

Driver's license & transportation

Bilingual preferred

Microsoft Office Suite

Education

GED or High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Details

Level: Experienced, Job Location: Brook Gardens 026bg - Hamburg, NY 14075, Position Type: Full Time, Education Level: High School, Salary Range: $23.00 - $26.00 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Installation - Maint - Repair,

Scope

A Lead Maintenance Technician in property managementoversees a team of maintenance staff, performing complex repairs, ensuring timely completion of maintenance tasks across a property, and maintaining the overall upkeep of buildings and common areas, often including preventative maintenance schedules and coordinating with vendors for specialized repairs;they report to the property manager and are responsible for maintaining compliance with safety and building codes.

Key Responsibilities

• Team Supervision/ Training: Lead and train a team of maintenance technicians, including assigning tasks, training new staff, and evaluating performance.
• Work Order Management: Receive, prioritize, and assign maintenance work orders, ensuring timely completion and proper documentation.
• Complex Repairs: Perform complex repairs across various systems including plumbing, electrical, HVAC, carpentry, and appliance repair, often handling issues that require advanced troubleshooting skills.
• Preventative Maintenance: Develop and implement a comprehensive preventative maintenance schedule for building systems and equipment to proactively address potential issues.
• Vendor Management: Coordinate with outside contractors and vendors for specialized repairs or large-scale projects, ensuring quality work and competitive pricing.
• Property Inspections: Regularly inspect property units, common areas, and exterior grounds to identify maintenance needs and ensure compliance with safety standards.
• Emergency Response: Respond to after-hours emergency maintenance calls and coordinate necessary repairs in urgent situations.
• Budget Management: Assist the property manager in managing the maintenance budget by tracking expenses and identifying cost‑saving opportunities.
• Safety Compliance: Adhere to all safety regulations and procedures while performing maintenance tasks.
• Other responsibilities deemed necessary by supervisor.

Required Skills & Qualifications

• Technical Expertise: Extensive knowledge of building systems including plumbing, electrical, HVAC, and basic carpentry skills.
• Leadership Abilities: Proven experience supervising and motivating a team of maintenance technicians.
• Problem-Solving: Strong analytical skills to diagnose complex maintenance issues and develop effective solutions.
• Communication Skills: Excellent communication to interact with residents, staff, vendors, and property managers regarding maintenance requests and updates.
• Physical Ability: Capability to perform physically demanding tasks such as lifting heavy objects, climbing ladders, and working in various weather conditions.

• Several years of experience as a maintenance technician in a property management setting
• Prior experience leading or supervising a maintenance team is preferred
• Valid driver's license and reliable transportation
• GED or High School diploma or equivalent
• Bilingual preferred
• Proficient in Microsoft Office Suite

Physical Requirements and Work Environment

• Ability to lift 50 100 lbs. following appropriate safety procedures.
• Crawl in small and tight spaces.
• Ability to detect auditory and/or visual emergency alarms.

FLSA CLASS: Non-Exempt

REPORTS TO: Regional Manager

JOB CATEGORY: Maintenance

POSITION CLASS: Maintenance

POSITION CODE: LEADMT

Competencies

Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrate concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.

Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.

Collaboration and teamwork – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.

Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.

Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.

Location

Brook Gardens- NY (this position will be responsible for 11 communities in the Mid-Atlantic Region)

Compensation

$23.00 - $26.00/Hour (based on experience)

Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre‑employment background screening, including a drug test, as permitted by applicable law. We are a smoke‑free and drug‑free workplace, committed to the safety and health of all employees.

Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.

Job ID: 42858/MA

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