Lead Maintenance Technician

papajohns; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Papa John’s is seeking a Lead TM QCC Maintenance to provide leadership to the Maintenance Technicians during the shift and serve as the first level of response for equipment breakdowns and preventive maintenance across Quality Control Center machinery.

The role emphasizes quick diagnosis of downtime, coordination between management and technical teams, and guiding a team through urgent production issues while ensuring safety and proper records are kept.

Qualifications

• Directly respond to downtime events and serve as first line of maintenance support.
• Coordinate work flows between management and technical teams during downtime.
• Assist with training of new department members and oversee preventive maintenance.

Responsibilities

• Diagnose and respond quickly to downtime issues as first responder.
• Communicate downtime events between management and technical teams.
• Coordinate workflows to guide production issues and handle field questions.
• Assist with training and orientation of new maintenance staff.
• Perform scheduled preventive maintenance activities as assigned.
• Assist with installation of new equipment and evaluate performance.

Skills

Downtime response

Technical communication

Maintenance coordination

Training new staff

Preventive maintenance

Equipment installation

Safety compliance

Record keeping

Job description

Job Summary

The Lead TM QCC Maintenance is responsible for providing additional leadership and guidance to the Maintenance Technicians during the work shift while serving as the first level of response and trouble-shooting for equipment breakdowns and regular preventative maintenance schedules for various Quality Control Center machinery and equipment

Duties and Responsibilities

• Diagnose and respond quickly to downtime issues, serving as the first responder to downtime events
• Effectively communicate between management team and technical team with regards to downtime events
• Serve as the work flow Coordinator providing guidance through urgent Production issues, triage issues and field technical questions to management regarding breakdowns and other equipment issues
• Assist with the training and orientation of new department team members
• Perform preventative maintenance duties as assigned
• Assist with all aspects of new equipment installation
• Evaluate and maintain all equipment to ensure or improve production efficiency. Ensure equipment adheres to all applicable safety requirements
• Assist management in scheduling maintenance projects
• Work with contractors as needed
• Maintain accurate and complete departmental records

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work - but let's face it - it's also pizza! If you want a fulfilling career with a company that's always moving forward, we're the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish)

Papa John's is an affirmative Action and Equal Opportunity Employer.