Lead Maintenance Technician

Northland; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Bonus Programs

401(k) + Company Match

Medical, Dental, & Vision Insurance

Generous PTO (including birthdays & as

Employee Apartment Discounts

Educational & Vocational Assistance

Employee Assistance Program

Job summary

Northland in Madison, WI is seeking a proactive Lead Maintenance Technician to supervise the maintenance team and manage work orders and repairs across HVAC, electrical, plumbing, carpentry, painting, and pool maintenance. You will prioritize projects, schedule staff, and ensure timely completion while maintaining safety and budget awareness.

The role requires after-hours on-call coverage, including nights and weekends, and may involve travel to assist other properties or attending training.

Qualifications

• Experience in general maintenance including plumbing, carpentry, electrical, HVAC, and painting.
• Strong communication skills and ability to work collaboratively with staff, residents, and vendors.
• Prior experience managing a team is strongly preferred.
• Must be able to work nights, weekends, and holidays as part of on-call responsibility.

Responsibilities

• Supervise maintenance team and oversee work orders and repairs (HVAC, electrical, plumbing, carpentry, painting).
• Complete work orders and turn vacant apartments for move-in in a timely and efficient manner, while ensuring safety and cost awareness.
• Handle after-hours emergency calls and be on-call, including nights and weekends.

Skills

Team leadership

Communication

Tools

Hand tools

Job description

About the Community:

Preserve West is a 318-unit, garden-style apartment community located in Madison, WI. At Preserve West, our residents get to enjoy the many community amenities, including personal climate control units, a 24-hour fitness center, outdoor common areas with grills, and a resident clubhouse.

About the Role:

Northland is looking for an experienced, pro-active Lead Maintenance Technician to supervise the maintenance team and oversee work orders and repairs at the community. Must be able to prioritize and schedule projects and staff for timely completion of projects. They are responsible for completing maintenance service requests and work orders including, but not limited to, HVAC, electrical, pool maintenance, plumbing, carpentry, painting, and housekeeping items. They will complete work orders and turn vacant apartments for move in, in a timely and efficient manner, while working safely, and keeping an eye on budget. They maintain the highest level of professionalism and customer service to our residents, vendors, and guests.

Northland's maintenance team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, maintenance team members are required to handle after-hours emergency calls, and be on-call, as needed, including nights and weekends.

Qualifications & Requirements:

• Previous experience in general maintenance, plumbing, carpentry, electrical, HVAC, and painting.
• Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
• All maintenance employees are required to have their own hand tools to carry out job functions - other power tools will be provided.
• Must be able to work nights, weekend, and holiday shifts as part of the on-call responsibility.
• Travel may be required to assist other properties as needed, or to attend training classes.
• Prior experience managing a team is strongly preferred.

Physical Requirements

• Must be able to stand, walk, and/or sit for extended periods of time and climb, bend, and squat.
• Must be able to push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.
• May be required to operate a golf cart on the property.

Benefits Highlights

• Competitive Bonus Programs
• 401(k) + Company Match
• Medical, Dental, & Vision Insurance
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Educational & Vocational Assistance
• Employee Assistance Program

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.