Lead Maintenance Tech

North-Conway-Grand-Hotel; North Conway (SC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health coverage (80% employer)

401(k) plan with discretionary match

Paid holidays

Paid time off

Employee travel discounts

Sober support network

Job summary

The North Conway Grand Hotel, managed by Olympia Hospitality, is seeking a hands-on Maintenance position to keep the property running smoothly. You will perform repairs on mechanical, electrical, kitchen and laundry equipment and may guide other maintenance staff in daily tasks.

This role emphasizes safety, reliability, and a proactive approach to preserving guest satisfaction and property integrity. A strong work ethic and ability to work physically demanding shifts are essential.

Qualifications

• Provide high level customer service and effective communication with guests and team members.
• Leadership and ability to guide maintenance staff and delegate tasks.
• Learn and use basic computer systems and tools used in maintenance.

Responsibilities

• Perform repairs on mechanical, electrical, kitchen and laundry equipment.
• Conduct preventative maintenance and safety checks on property systems.
• Direct and train other maintenance staff as needed.

Skills

Customer service

Effective communication

Leadership

Problem-solving

Technology literacy

Education

Vocational School Certification

Tools

General hand tools

Pool operator certification

Job description

The North Conway Grand Hotel is excited to begin a new chapter under the management of Olympia Hospitality, a hospitality company known for creating people-focused cultures and exceptional guest experiences.

We’re more than just a team – we’re a community dedicated to making a difference every day.

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.

This position contributes to the hotel’s commitment to high quality guest satisfaction and teamwork by safely and efficiently maintaining the property i.e. performs preventative maintenance; repairs on mechanical, electrical, kitchen, and laundry equipment. The employee may direct the work of other maintenance staff, delegating tasks and instructing them in the methods, practices, tools, equipment, and materials used in a variety of building and mechanical trades.

This is a perfect position for someone looking to grow into a future Chief Engineer!

Pay $24.00 per hour!

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we’re here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community.

Skills Required

Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure

Leadership, problem-solving, and basic computer skills; must be able to adapt to utilizing technology such as “Alice”; ability to share knowledge and teach others to perform tasks, high level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.

Technical

• Solid experience performing repairs on mechanical, electrical, kitchen and laundry equipment
• General carpentry skills; knowledge and use of basic hand and power tools required
• Certified Pool Operator (if property has pool or water park)
• Ability to safely and correctly use poser tools and equipment; know the occupational hazards, and be knowledgeable of required safety precautions

Experience / Education

• Minimum 2 year of general building maintenance or equivalent in a trade profession; Vocational School Certification preferred

Physical Demands

• This is a very physically demanding job that requires extended periods of walking, standing, bending, lifting, twisting and kneeling. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.

The Olympia Companiesis an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.