Lead Maintenance & Service Technician

The Building Center Inc; North Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

The Building Center, Inc. in Gastonia, NC is seeking a Maintenance/Service Technician Lead to head a regional team servicing production equipment, facility maintenance, and fleet vehicles.

The role prioritizes preventative maintenance to minimize downtime and requires coordinating PMs, ordering parts, and ensuring safety compliance across multiple locations. Responsibilities include leading a 1-3 person crew, handling emergency repairs, and performing electrical diagnostics, wiring, and

Qualifications

• Character traits: Honesty, sense of urgency, customer service focus, creative problem solving, team collaboration, respectful behavior.

Responsibilities

• Lead a team of 1-3 maintenance/service technicians.
• Receive first call on emergency repairs to production equipment or facilities.
• Schedule and direct daily tasks with regional maintenance team.
• Schedule machine preventative maintenance with team members and/or vendors.
• Repair and preventative maintenance of production machinery, including electrical and mechanical diagnostics.
• Fleet vehicle support and deployment of new/transferred vehicles.
• Ensure safety requirements and operational safety reporting to leadership.
• Organize and maintain local maintenance shop/workspace.

Skills

Preventive maintenance scheduling

Electrical diagnostics

Mechanical repair

Team leadership

Vendor coordination

Troubleshooting

Fleet vehicle support

Job description

Job Description

Job Description

The Building Center, Inc.

Job Title: Maintenance/Service Technician Lead

Reports to: Corporate Maintenance Manager

FLSA Status: Hourly, Non-Exempt

Region: Gastonia, NC

Summary:

Responsible for leading a regional team of maintenance/service technicians who service production equipment, facility maintenance, and basic fleet vehicle issues. The top priority is preventative maintenance and corrective repairs on all production equipment to minimize downtime.

Job Duties & Responsibilities:

• Lead a team of 1-3 maintenance/service technicians:
  • Receive the first call on emergency repairs to production equipment or facilities
  • Receive direction primarily from the Maintenance Manager and Director of Safety, Procurement, Fleet and Machinery.
  • Support 3-5 regional locations (within a couple of hours driving distance of home station)
  • Schedule machine preventative maintenance with team members and/or with vendors
  • Schedule and direct daily tasks with regional maintenance team
  • Receive phone calls from location leadership and operators about broken or damaged equipment/machinery; Proceed to fix or schedule repairs
  • Gather quotes on large/expensive parts and repairs
  • Order parts and services, as necessary.
  • Ensure maintenance team has the correct parts and tools for the job
  • Enforce OSHA and Company safety requirements with the maintenance team and report operational safety needs/opportunities to local and Maintenance leadership
• Repair and Preventative Maintenance of Production Machinery to include:
  • Electrical Diagnostics (contactors, overloads, PLCs)
  • Diagnosis and Repair of Mechanical Breakdowns
  • Wiring Installation and Repair
  • Preventative Maintenance
• New equipment installation
• Facilities Maintenance Tasks, including:
  • Plumbing Repairs
  • Electrical Repairs (lighting, outlets, switches, etc.)
  • Periodic inspection and repair of critical building systems
  • Minor structure and functional repairs and improvements to building and yard infrastructure
• Fleet vehicle support:
  • Minor fleet repairs and improvements to fleet vehicles (delivery trucks, forklifts, etc.)
  • Preparation of new vehicles for deployment in the fleet
  • Delivery of new/transferred vehicles to various Company locations in NC and SC
  • Demobilization of older vehicles and equipment that will be sold/retired
  • Installation, troubleshooting, and upkeep of delivery vehicle GPS/ELDs/Cameras and support equipment and parts
  • Add/remove employees from programs as needed. (Samsara, JJ Keller, Alarm system, Wex, Dude Solutions, etc.)
  • Collaborate with Fleet Supervisor to ensure drivers ELD logs are in compliance as needed.
• Ensure daily, weekly, monthly, annual equipment and machinery PMs are completed.
• Organize and maintain local maintenance shop/workspace.
• Support IT team by running and terminating data cable and other hardware as necessary.
• Support special projects as necessary
• Performs other duties, as assigned

Required Knowledge/Skills/Abilities:

• Character traits:
  • Honesty
  • Sense of urgency
  • Customer service focus
  • Creative problem solving
  • Ability to collaborate as part of a team
  • Respect for all team members, fellow employees, vendors, and customers
  • Professional demeanor in behavior, verbal and written communications, and appearance
• Working knowledge in the following areas, with some type of previous professional/educational experience:
  • Preventative maintenance scheduling and execution
  • Machinery in Industrial and/ or Commercial environments
  • Electrical diagnostics and repair, including:
    • Reading wiring diagrams and schematics
    • Experience with single phase and 3 phase systems
    • Experience with:
      • Both Low and High voltage (AC and DC, 12V up to 480V)
      • Pneumatic Systems
      • Hydraulic Systems
      • Mechanical Devices (gearboxes, clutches, bearings, belts, pulleys, etc.)
      • Welding and Fabricating
• Experience operating various types of industrial equipm