Lead Mainframe CICS SRE

MainframeMaster; Cary (NC); On-site; USD 150,000 - 210,000; Full time

Job summary

MetLife is seeking a Lead Mainframe CICS/MQ Site Reliability Engineer to guide modernization and optimization of mainframe platforms. You will architect, design, and direct initiatives to ensure reliable, scalable legacy-to-future transitions.

The role demands extensive mainframe knowledge, strategic IT transformation vision, and proven leadership across enterprise-scale projects. Collaboration with stakeholders is essential to success.

Qualifications

• Extensive experience with mainframe tech and enterprise-scale systems.
• Proven leadership in architecture, design, and modernization programs.
• Strong collaboration with stakeholders across domains to deliver cost-effective solutions.

Responsibilities

• Lead architecture, design, and implementation of mainframe solutions that align with business goals.
• Provide technical leadership to mainframe development, operations, and modernization teams.
• Collaborate with stakeholders to identify requirements and deliver innovative mainframe solutions.
• Establish new intake and change processes for mainframe workloads and tune CIC/MQ & z/OS Connect performance.
• Evaluate emerging technologies to drive modernization of mainframe platforms.
• Enforce best practices, standards, and governance for mainframe environments.
• Develop and maintain architectural roadmaps and blueprints for mainframe systems.
• Ensure high availability, security, and performance of mainframe apps and infrastructure.
• Participate in ITSM processes such as Release/Change, Incident/Problem resolution.
• Resolve CICS/MQ incidents during troubleshooting.
• Partner with enterprise architects to define enterprise-wide tech strategies.

Skills

Mainframe

CICS

MQ

Z/OS Connect

Leadership

Architecture design

Tools

Mainframe tooling

CICS

MQ

Job description

The Team You Will Join

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Opportunity

MetLife is seeking a highly skilled and forward-thinking Lead Mainframe CICS/MQ Site Reliability Engineer to join our dynamic Mainframe & Integration Technology team. In this pivotal role, you will leverage your expertise to bridge the gap between the reliability of legacy systems and the demands of future-ready solutions, driving the modernization and optimization of our mainframe platforms.

In this leadership position, you will be responsible for architecting, designing, and directing the modernization and optimization of MetLife's mainframe systems to ensure they are reliable, scalable, and fully aligned with our evolving business goals. The ideal candidate will bring extensive expertise in mainframe technologies, a strategic vision for IT transformation, and a proven history of successfully leading complex, enterprise-wide mainframe modernization projects.

Key Responsibilities

• Assist in leading the architecture, design, and implementation of mainframe solutions that support MetLife's business goals and technology strategy.
• Provide technical leadership and guidance to mainframe development, operations, and modernization teams.
• Collaborate with business stakeholders, application developers, and infrastructure teams to identify requirements and deliver innovative, cost-effective mainframe solutions.
• Help establish a new Mainframe in-take and change processes that considers new workloads and provide required mainframe performance tuning of CIC/MQ & z/OS Connect instances to support the workloads.
• Evaluate emerging technologies, tools, and methodologies to drive continuous improvement and modernization of mainframe platforms.
• Establish and enforce best practices, standards, and architectural governance for mainframe environments.
• Develop and maintain architectural documentation, roadmaps, and blueprints for mainframe systems.
• Ensure high availability, security, and performance of mainframe applications and infrastructure by constantly reviewing relevant CICS/MQ and z/OS Connect performance telemetry data and traces with application stakeholders.
• Participate in ITSM processes such as Release/Change approvals, Incident/Problem resolution.
• Proven experience resolving CICS/MQ related incidents during troubleshooting
• Partner with enterprise architects and other technology leaders to define and implement enterprise-wide technology strategies.