Lead Luxury Spa Massage Therapist – Onsite with Commission

Sterling Kohler; Wisconsin; Hybrid; USD 50,000 - 70,000; Full time

Job summary

Kohler Waters Spa at The American Club Resort in Kohler, WI, is seeking a Lead Massage Therapist to lead a luxury spa department and provide expert massage therapy.

The role combines hands-on service with department leadership, including staff supervision, training, and performance reviews. A Wisconsin massage license and prior supervisory experience are preferred, with opportunities to contribute to revenue growth and guest satisfaction.

Qualifications

• Current state of Wisconsin Massage license required.
• Three years experience in a luxury spa setting preferred.
• Prior supervisory experience, preferred.
• Must be able to lift up to 25 pounds on a regular basis.
• Applicants must be authorized to work in the US without sponsorship now or in the future.

Responsibilities

• Serve as the department lead with weekly designated administrative time combined with service time
• Expectation to teach and be an active Massage Therapist while also leading respective department
• Supervise department staff – this includes performance feedback, goal setting, training and retraining, department staff meetings, and associate communication
• Conduct interviews, onboard new associates, conduct 90-day and annual performance reviews, and effectively performance manage associates
• Set sales goals for respective department and associates to help drive revenue.
• When providing services, operate at or above expectations
• Ensure all associates are meeting or exceeding the standards and expectations of their assigned roles
• Participate in management training sessions and outside educational opportunities.

Skills

Massage therapy

Supervisory experience

Education

Wisconsin Massage License

Job description

Kohler Waters Spa at The American Club Resort in Kohler, WI, is seeking a Lead Massage Therapist to lead a luxury spa department and provide expert massage therapy.

The role combines hands-on service with department leadership, including staff supervision, training, and performance reviews. A Wisconsin massage license and prior supervisory experience are preferred, with opportunities to contribute to revenue growth and guest satisfaction.