Lead Lube Technician & Service Center Lead

Grease-Monkey; Thomasville (GA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Grease-Monkey is seeking a dependable Key Holder to open/close the service center and support daily operations. You’ll lead the team, manage workflow, and ensure a high standard of customer service during oil changes and basic vehicle services.

The role requires basic automotive knowledge, strong communication, and a willingness to learn. Weekend availability and a valid driver’s license are required for success in this fast-paced environment.

Qualifications

• Prior experience in a service or retail environment.
• Excellent communication and customer service skills.
• Basic mechanical aptitude or willingness to learn.
• Ability to manage time and multitask in a fast-paced setting.
• Availability to work flexible hours, including weekends.
• Must pass company background check.
• Must be at least 18 years old with a valid driver’s license.

Responsabilités

• Unlock and secure the location at the beginning and end of shifts.
• In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe.
• Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols.
• Assist in leading the team during daily operations and ensuring workflow efficiency.
• Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
• Maintain inventory of supplies and report needs to Center Manager.
• Uphold health, safety, and cleanliness standards in the service bays and customer areas.
• Provide outstanding customer service and resolve basic issues or complaints.
• Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager.
• Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary.
• Train and mentor new employees.
• Ensure compliance with company policies and procedures.

Connaissances

Leadership

Customer service

Communication

Time management

Multitasking

Mechanical aptitude

Description du poste

Grease-Monkey is seeking a dependable Key Holder to open/close the service center and support daily operations. You’ll lead the team, manage workflow, and ensure a high standard of customer service during oil changes and basic vehicle services.

The role requires basic automotive knowledge, strong communication, and a willingness to learn. Weekend availability and a valid driver’s license are required for success in this fast-paced environment.