Lead Locksmith Technician/Access Control Technician

FlyLock Security Solutions; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

FlyLock Security Solutions is seeking a Lead Locksmith Technician to join their team in Washington, DC. This position is integral to the growth of the company and requires a candidate who can thrive in a fast-paced environment and work both independently and as part of a team.

The ideal candidate will possess at least 2 years of experience in locksmithing and access control, with strong technical skills and excellent communication abilities. Benefits include a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Minimum of 2 years experience in locksmithing and access control.
• Ability to manage multiple functions simultaneously.
• Must be able to fluently understand, speak, and write English.

Responsibilities

• Perform emergency work orders for commercial clients only.
• Install, repair, and maintain access control hardware.
• Create and maintain master key systems.

Skills

Locksmithing knowledge

Technical mindset

Good relationship-building skills

Good verbal and communication skills

Organizational skills

Ability to work safely on ladders

Job description

Job Title

Lead Locksmith Technician

Reports To

General Manager or Franchise Owner

Benefits

• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Key Areas of Responsibility

The Lead Locksmith Technician/Access Control Technician position is an integral part of FlyLock Security Solutions - Herndon and is key to the growth of the company. All Lead Locksmiths must have the ability to work well in a high‑paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Lead Locksmith position is a hands‑on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Responsibilities

• Perform emergency work orders for commercial clients only.
• Install, repair, and maintain commercial and residential hardware.
• Safe and card access experience is a huge plus.
• Install, repair, and maintain access control hardware.
• Modify hardware for locks.
• Create and maintain master key systems.
• Perform residential and commercial lock re‑keying and pinning of locks.
• Interpret a variety of instructions in written, diagram, or schedule form.
• Troubleshoot with a variety of variables in situations.
• Clean, maintain, adjust, calibrate, and service equipment used.
• Read operating and maintenance instructions and procedure manuals.
• Write simple correspondence.
• Effectively present information to customers and commercial clients.
• Perform basic math operations in all units of measure.
• Cut keys by code.
• Have a minimum of 2 years’ experience in technical hands‑on field experience in the security solutions, access control, door hardware, and other skilled trades.
• Inspect, install, and service all basic and complex commercial and residential access and video systems.
• Perform advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instruct customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.

Operations Support

• Receive verbal instructions from management or clients/customers.
• Perform small projects as directed by management.
• Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills

• Minimum of 2 years experience in technical hands‑on field experience in locksmithing, access control, door hardware, and other skilled trades.
• Good relationship‑building skills with a diverse population including all customers’ partners, technicians, and all other company employees.
• Good verbal and communication skills.
• Ability to manage multiple functions at the same time.
• Good organizational skills.
• Able to work with minimal supervision.
• Capable of working effectively as part of a team.
• Able to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely and accurate customer service.
• Communicate effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Push, pull, and lift at least 50 lbs.
• Kneel, crouch, and stoop.
• Reach above and below the shoulders.
• Use hands and fingers to grasp, twist, and pull.
• Climb a ladder and work above ground.
• Withstand external weather conditions year‑round.