Lead Lift Experience

Vail Resorts; Chesterland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free ski passes for employees

Employee discounted lift tickets for F

Free ski lessons

Employee discounts on lodging, food, &

401(k) retirement plan

Employee assistance program

Training and development

Referral program

Job summary

Vail Resorts, Inc. is seeking a Lift Experience Team Lead to oversee daily lift operations and lead a team of operators and scanners.

You’ll ensure safe, efficient service on lifts, manage staffing, and coordinate with patrol and maintenance on mountain operations. Qualified candidates have 1–2 years of lift or mountain operations experience, good English communication, and the ability to work outdoors in all weather.

Qualifications

• High School Diploma or GED required.
• 1-2 years of lift or mountain operations experience.
• Must be able to work outdoors in all weather and lift up to 40 lbs.

Responsibilities

• Lead daily lift operations, including staffing and opening/closing procedures.
• Assist with hiring, training, and safety for operators and scanners.
• Monitor operator performance and provide feedback and recognition.
• Enforce laws and policies to ensure guest safety.
• Collaborate with ski patrol, safety, maintenance to resolve issues.
• Maintain clean, organized workstations.
• Address guest questions and provide timely resolutions.
• Support ticket scanning as needed.
• Other duties as assigned.

Skills

Team leadership

English fluency

Education

High School Diploma or GED

Job description

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

The Lift Experience Team’s mission is to provide employees and guests witha seamlessend-to-end experience from maze entrance to lift unloading. Service is the foundation of everything we stand for at VailResorts,and our Lift Experience Team is no exception to this experience of a lifetime. As a Lift Operations Team Lead, you willbe responsible forthe safe operation of resort lifts,overseeemployees in the Lift Experience Team, while being courteous and efficient guest service champions with a proven ability to lead.

Job Specifications:

Starting Wage:$22.00/hr - $29.22/hr

Employment Type:Winter Seasonal 2026/2027

Shift Type:Full Timehours available

Weekends and Holidays as needed

Skill Level: Team Lead

Minimum Age:At least 18 years of age

Housing Availability:No

Job Responsibilities:

Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts

Assistwith hiring, support, and training of operators and scanners in daily operations and safety Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary

Maintainup to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests

Work closely with ski patrol, mountain safety, lift maintenance, and lift electric toassistand resolve any problems that may arise on the mountain

Promote clean and organized workstations

Receive and assess guest questions, comments and complaints providingtimelyresolutions

A Team Lead Lift Operator is a flexible employee within the Lift Experience department who takes onadditionaltraining to support ticket scanning

Other duties as assigned

Job Requirements:

High School Diploma or GED Equivalentrequired

1-2 years ofpreviouslift or mountain operations experiencerequired

Must be physically capable ofassistingguests while loading lifts; maylift upto 40lbs

Must be able to communicate fluently in English

Must be able to work outdoors in all types of inclement weather, standing and moving forentireshift on potentially slippery or uneven surfaces.

Ability to work a flexible schedule including nights, holidays, and weekends

The expected pay range is$22.00/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518558
Reference Date:10/30/2026
Job Code Function:Lift Experience

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron