Lead Library Materials Handler & Courier

olatheks; United States; On-site; USD 25,000 - 29,000; Full time

Job summary

Local Library System is seeking a Materials Handling Specialist to manage daily circulation, operate automated AMH equipment, and ensure shelves are neat and ready for customers. You will also perform courier duties, mentor Library Pages and volunteers, and help open/close the building.

Requirements include 1 year in library/retail, strong computer skills, a high school diploma, and valid driver’s license. You must pass a skills test, and be available on some Saturdays/evenings.

Qualifications

• One year of experience in library, retail, public service, or related field.
• Strong computer and technology proficiency.
• High school diploma or equivalent; college/technical training preferred.
• Valid driver's license with favorable driving record.
• Proficiency in English; Spanish/ASL preferred.
• Ability to lift up to 40 pounds and push/maneuver loaded book carts; ability to drive in light snow.
• Pass a skills and shelving test; availability on some Saturdays and weekday evenings.

Responsibilities

• Collaborates with the Customer Service Team to enhance the customer experience across the library system; fosters "customer-first" culture by encouraging creativity and innovation in service delivery.
• Processes transfers, holds, and material discharge; shelves various library materials, including books, DVDs, CDs, magazines, and videogames; maintains neat, tidy, and orderly library materials.
• Collects materials from remote book drops, loads library lockers, and conducts weekday and weekend courier routes as needed; strategically plans route, maneuvers dolly loaded with tubs, and navigates various weather conditions, including light snow.
• Utilizes an automated materials handling machine (AMH) while ensuring proper operation of equipment; performs regular maintenance, troubleshoots issues, cleans the equipment, and ensures the software is up to date.
• Provides leadership, mentoring, and support for other staff and volunteers while ensuring daily library material circulation; works shifts assigned as the building opener or closer; assists Customer Service Supervisors in developing procedures, training, and coordinating the work of Library Pages and Volunteers.

Skills

Customer service

Team leadership

Attention to detail

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Some college / technical training

Tools

AMH machine

Job description

Local Library System is seeking a Materials Handling Specialist to manage daily circulation, operate automated AMH equipment, and ensure shelves are neat and ready for customers. You will also perform courier duties, mentor Library Pages and volunteers, and help open/close the building.

Requirements include 1 year in library/retail, strong computer skills, a high school diploma, and valid driver’s license. You must pass a skills test, and be available on some Saturdays/evenings.