Lead, Last Mile Operations - 2nd Shift

RXO Inc.; Columbia (SC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Pre-tax benefits

Disability & Life Insurance

EAP

Career Development

Paid time off

Job summary

RXO Inc. is seeking a Lead, Last Mile Operations for the 2nd shift in West Columbia, SC. You will supervise a team, drive operational efficiency, dispatch contract carriers, and partner with site leadership to optimize routes and service levels.

The role requires 4+ years in operations and strong leadership, with proficiency in Microsoft Office. The shift runs Tuesday through Saturday, 12:00 PM to 8:30 PM, providing opportunities to impact performance and customer satisfaction.

Qualifications

• 4+ years of experience in operations.
• 2 years of experience in logistics or transportation (preferred).
• Excellent verbal and written communication skills.
• Strong leadership and people-management abilities.

Responsibilities

• Coordinate with site leadership to support home delivery services and day-to-day operations.
• Lead a team of associates, ensuring process efficiency and safety.
• Train and develop contract carriers, dispatchers, and warehouse personnel.
• Manage dispatch of contract carriers and resolve issues throughout the day.
• Identify problem areas and restructure routes to improve efficiency.

Skills

Operations leadership

Logistics experience

Communication skills

People leadership

Tools

Microsoft Office

Job description

## Lead, Last Mile Operations - 2nd ShiftApply: West Columbia, South Carolina: Full time: Posted Yesterday: JR105590**Accelerate your career at RXO** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.As a **Lead, Operations** in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. **Schedule: Tuesday-Saturday, 12p-8:30p** What your day-to-day will look like:* Foster teamwork and provide daily support to a group of associates to ensure process efficiency* Leverage operational metrics to identify improvement areas and create actionable plans to improve the business* Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity* Foster positive working relationships with warehouse team, contract carriers, driver helpers* Manage the dispatch of contract carriers and resolve issues throughout the day* Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies* Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectationsAt a minimum, you’ll need:* 4 years of experience in operations* Experience with Microsoft Office It’d be great if you also have:* 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation* Excellent verbal and written communication skills* Strong interpersonal and leadership skillsThis job requires the ability to:* Lift up to 50 lbs. **Does this sound like you? Check out what else RXO has to offer.****Why Join Us:****Our Benefits*** Comprehensive medical, dental, and vision plans* 401(k) retirement plan with up to 5% company match* Pre-tax accounts to help streamline eligible expenses* Company-paid disability and life insurance* Employee Assistance Program (EAP)* Career and Leadership Development Programs* Paid time off, company holidays, and volunteer days**Our Culture**Our values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.**The Next Step** Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.