Lead Laboratory Assistant (2nd Shift)

Octapharma Plasma, Inc.; Charlotte (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

Tuition reimbursement

EAP

Wellness program

401k

Paid time off

Company holidays

Personal time

Job summary

Octapharma Plasma, Inc. in Charlotte, NC, is seeking a Lead Laboratory Assistant on the 2nd shift to supervise daily Sample Management workflow and guide the team in the absence of a supervisor.

You will oversee equipment, LIS, middleware, and automation, coordinate tasks with production demands, train staff, and support CAPAs and deviations while ensuring compliance and safety. Strong Excel/Power BI skills and LIS experience required; on-site role with potential travel.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• 2 years in clinical laboratory assistant or equivalent preferred.
• Proficiency with Excel, Outlook and Power BI for data analysis and communication.
• Experience with LIS and middleware; ability to read SOPs and safety signage.
• Demonstrated leadership and training abilities; GMP awareness.

Responsibilities

• Direct daily Sample Management workflow and supervise staff in the supervisor's absence.
• Coordinate daily tasks to align with shift schedules and production demands.
• Serve as SME in SOP development, revisions, and related projects.
• Monitor LIS, middleware, and pre-analytic automation systems.
• Operate and maintain pre/post-analytic equipment.
• Oversee specimen processing and inventory management for reagents and disposables.
• Provide onboarding, training, and performance support to Sample Management personnel.
• Support CAPAs, deviations, validations, and compliance documentation.

Skills

MS Excel

Outlook

Power BI

LIS systems

Middleware

SOP interpretation

Staff training

Education

High school diploma or equivalent

College coursework in lab science preferred

Tools

LIS software

Middleware

Job description

Want to Expand
your career-development potential,
your ability to help donors and patients,
and your access to professional opportunities?

We’re growing fast.
[You can, too!]There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

Lead Laboratory Assistant (2nd Shift)

Job Summary

Want to Expand
your career-development potential,
your ability to help donors and patients,
and your access to professional opportunities?
We’re growing fast.
[You can, too!]

This Is What You’ll Do

• Direct daily Sample Management workflow and supervise operational staff in the supervisor’s absence.
• Coordinate daily task to align with employee shift schedules based on production demands.
• Serve as subject matter expert in SOP development, revisions, and related projects.
• Monitor Laboratory Information System, middleware and pre-analytic automation systems.
• troubleshooting issues or escalating concerns.
• Operate the pre/post analytic equipment at an advanced level, including maintenance.
• Oversee specimen processing, including centrifugation, aliquoting, re-labeling, and evaluation for acceptability.
• Collaborate with Supervisor to enhance operations efficiencies, implement strategies to optimize workflow and customer service.
• Perform routine laboratory assistant tasks including racking samples, dumping samples, managing biohazard.
• Manage inventory levels including warehouse, refrigerators and freezers for reagents, chemicals, disposables; oversee storage, release for qualification, and disposal.
• Ensure timely transport and tracking of specimens; handle misrouted shipments and ASN errors.
• Provide onboarding, training, and performance support to Sample Management personnel.
• Participate in deviation investigations and support CAPAs, validations, and compliance documentation.
• Support Anti-D operations by receiving and/or preparing samples, whole blood units, and shipping red blood cell immunization vials.
• Perform training for lab assistants and act as Designated Trainer as needed.
• Performs other duties as assigned.

This Is What It Takes

• High school diploma or equivalent required. College-level coursework in laboratory science strongly
• preferred.
• Two (2) years in clinical laboratory assistant or equivalent experience preferred.
• Proficiency in Microsoft Excel, Outlook, and Power BI for communication and data analysis
• Skilled in Laboratory Information Systems (LIS) and middleware
• Ability to read and interpret SOPs, labels, and safety signage
• Exceptional organizational and time management abilities
• Strong attention to detail and quality focus
• Adaptability to shifting priorities and fast-paced environments
• Demonstrated ability to lead and train staff effectively
• Commitment to OPI’s Values and cGMP compliance
• Ability to operate a forklift

Physical Requirements

• Position works on-site at the corporate location.
• Ability to sit for extended periods of time.
• Ability to use a computer and other office equipment.
• Ability to occasionally lift and carry up to 50 pounds.
• Ability to reach, bend, and stoop as necessary.
• Ability to communicate effectively, both verbally and in writing.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to enter an environment with a temperature of -40C for short periods.
• Ability to discern colors, agrees to confirm through color blindness test.
• Occupational exposure to blood-borne pathogens and various chemicals/odors.
• Wear personal protective clothing (PPE), such as lab coats, gloves, and face shields at all times when working in production areas.
• Ability to distinguish machine alarms from background noise.
• Ability to travel up to 20% via airplane or vehicle (if applicable).
• Ability to use assistive devices if needed for mobility or communication.

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

Do Satisfying Work. Earn Real Rewards And Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time