Laboratory Operations Supervisor

Octapharma Plasma, Inc.; Charlotte (NC); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is seeking a Laboratory Operations Supervisor to lead the laboratory team and ensure compliant testing of blood products. The role requires supervising staff, maintaining QA standards, and coordinating with leadership to optimize operations.

The position emphasizes hands-on laboratory testing across routine to complex analyses, with cross-training in specialized tests and strict adherence to SOPs and regulatory guidelines.

Qualifications

• 4+ years of clinical laboratory testing experience.
• 2+ years of lead/supervisor experience preferred.
• Must qualify as a technical supervisor per CLIA Regulations 493.1423.
• Ability to work diverse shifts and overtime as required.
• Ability to read, understand, and follow SOPs and complete documentation clearly and accurately.

Responsibilities

• Provide first line supervision over the technical and operational staff in the laboratory area.
• Participates in hiring processes and conducts performance evaluations.
• Process, evaluate and document initial training and competency assessments.
• Write, revise, and collaborate on testing, production, and validation protocols.
• Collaborates with Director to improve operational efficiency and customer service.
• Perform a full range of laboratory tests with minimal supervision.
• Maintain records of testing and distribution, ensure quality control and proficiency testing.
• Provide Quality Assurance support to Laboratory Operations.

Skills

Lead/supervisor experience

Laboratory testing

Quality assurance

Documentation/record-keeping

Job description

Want to Expand your career-development potential, your ability to help donors and patients, and your access to professional opportunities?

We're growing fast. [You can, too!] There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you're someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

Laboratory Operations Supervisor

• Provide first line supervision over the technical and operational staff in the laboratory area.
• Participates in hiring process; processes performance evaluations; probationary, annually and as otherwise required.
• Process, evaluate and document initial training and competency assessment of testing and processing personnel.
• Write, revise, and collaborate on testing, production, and validation protocols.
• Collaborates with Director to improve operational efficiency; develops and implements recommendations to improve operations and optimize customer service.
• Perform a full range of laboratory tests, from the most routine to the most complex, with no supervision.
• Responsible for specimen processing, test performance and for reporting test results.
• Identify problems that may adversely affect test performance or reporting of test results and either correct the problem or bring it to the immediate attention of senior staff.
• Perform FDA, CLIA, and other required tests on blood and blood products according to Octapharma Plasma approved SOPs or special protocols.
• May be cross-trained to perform the following: viral marker testing, syphilis screen, sickle cell screen, total protein, protein electrophoresis, ABO, Rh, antibody detection, antibody, identification and red cell phenotyping, or sterility cultures.
• Operate and interact with an array of complex precision instruments and a variety of highly automated and electronic equipment.
• Perform glycerolyzation and deglycerolyzation procedures to prepare immunogen cell units for storage or distribution.
• Maintain complete and accurate records of all events, tasks and testing related to product testing and eventual release or distribution.
• Perform and document laboratory testing and instrument quality control, proficiency testing, preventive maintenance, troubleshooting, calibration and validation as required. Maintain records that demonstrate proficiency testing samples are tested in the same manner as donor samples. Code of Federal Regulations / Title 42 - Public Health / Vol. 3 / 2003-10-01105
• Provide Quality Assurance support to OPI Laboratory Operations.

Job Summary

Want to Expand your career-development potential, your ability to help donors and patients, and your access to professional opportunities?

We're growing fast. [You can, too!] There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you're someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

Laboratory Operations Supervisor

This Is What You’ll Do

• Provide first line supervision over the technical and operational staff in the laboratory area.
• Participates in hiring process; processes performance evaluations; probationary, annually and as otherwise required.
• Process, evaluate and document initial training and competency assessment of testing and processing personnel.
• Write, revise, and collaborate on testing, production, and validation protocols.
• Collaborates with Director to improve operational efficiency; develops and implements recommendations to improve operations and optimize customer service.
• Perform a full range of laboratory tests, from the most routine to the most complex, with no supervision.
• Responsible for specimen processing, test performance and for reporting test results.
• Identify problems that may adversely affect test performance or reporting of test results and either correct the problem or bring it to the immediate attention of senior staff.
• Perform FDA, CLIA, and other required tests on blood and blood products according to Octapharma Plasma approved SOPs or special protocols.
• May be cross-trained to perform the following: viral marker testing, syphilis screen, sickle cell screen, total protein, protein electrophoresis, ABO, Rh, antibody detection, antibody, identification and red cell phenotyping, or sterility cultures.
• Operate and interact with an array of complex precision instruments and a variety of highly automated and electronic equipment.
• Perform glycerolyzation and deglycerolyzation procedures to prepare immunogen cell units for storage or distribution.
• Maintain complete and accurate records of all events, tasks and testing related to product testing and eventual release or distribution.
• Perform and document laboratory testing and instrument quality control, proficiency testing, preventive maintenance, troubleshooting, calibration and validation as required. Maintain records that demonstrate proficiency testing samples are tested in the same manner as donor samples. Code of Federal Regulations / Title 42 - Public Health / Vol. 3 / 2003-10-01105
• Provide Quality Assurance support to OPI Laboratory Operations.

This Is What It Takes

• 4+ years of clinical laboratory testing experience is required.
• 2+ years of lead/supervisor experience, preferred.
• Must qualify as a technical supervisor in accordance to CLIA Regulations 493.1423 Standard; Testing Personnel Qualifications.
• Ability to work diverse shifts and overtime hours, as required.
• Ability to work in a variety of different test areas as required after appropriate training.
• Self-motivated with the ability to work with minimal supervision while able to take direction.
• Proficient with computer software in an office and laboratory environment.
• Ability to read, understand, write and follow SOPs, validation protocols, etc. and to complete documentation in a clear, accurate manner.
• Understands the importance of mentoring and coaching employees. Shows enthusiasm for helping others improve and/or develop new skills

Do Satisfying Work. Earn Real Rewards And Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

Pay Transparency

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life‑saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

And if you know someone else who’d be a great fit at Octapharma Plasma, Inc. please forward this posting along!

INNER SATISFACTION.

OUTSTANDING IMPACT.