Lead Kennel Assistant

Mission Pet Health; Rock Hill (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k retirement options

Teladoc access

Discounted veterinary care

Job summary

Ebenezer Animal Hospital in Rock Hill, SC, seeks a dedicated lead kennel assistant to provide daily care for boarding and hospitalized pets, ensuring feeding, exercise, and comfort to our high standards.

You will manage admissions and discharges, monitor health, document instructions, and support doctors and technicians. This position offers mentorship and clear paths to credentialed technician or leadership roles within a growing network.

Qualifications

• Must be 16 years of age or older.
• In process of obtaining or have attained a high school diploma or equivalent.
• Ability to read, write and speak English proficiently.
• Commitment to Mission and core values.

Responsibilities

• Provide daily care to boarding pets and hospitalized patients, including feeding, watering and exercise.
• Manage admissions and discharges; document feeding/medication instructions and belongings.
• Monitor patient health; report signs of stress, vomiting, diarrhea to doctors/technicians.
• Administer medications and flea/tick control; record on kennel medication board.
• Maintain a clean environment; disinfect cages, runs, yards and bowls with PPE.
• Provide extra TLC playtimes, walks, or baths as requested.

Skills

Animal handling

Infectious disease control

English proficiency

Observation skills

Education

High school diploma or equivalent

Job description

When you join the team at Ebenezer Animal Hospital, you are stepping into a culture built on trust and excellent patient care. Located in Rock Hill, SC, our commitment to quality medicine is evident in our AAHA accreditation, reflecting the highest standards of veterinary practice for small animals. This dedication to excellence is mirrored by our strong community support, demonstrated by our impressive 4.7-star Google rating. We are seeking dedicated veterinary professionals ready to share their passion and achieve their greatest potential in a supportive, patient-focused environment. We understand that your success is our success, which is why we ensure that every teammate has the resources needed to do your best work. As part of a larger network of hospitals, you gain access to significant opportunities for career growth, including robust educational support programs and dedicated pathways to become a credentialed technician or move into leadership roles. We emphasize continuous learning and provide mentorship structures designed to help you specialize your skills and realize your long-term career goals within a stable and encouraging environment. The quality of medicine practiced at Ebenezer Animal Hospital is centered on providing superior care for our small animal patients. Our commitment to maintaining AAHA standards means you will be working within protocols focused on best practices in diagnostics, pain management, and surgical safety. You will also benefit from the extended clinical resources of our network, which provides easy access to internal specialty consultations, allowing you to approach complex cases with confidence and broaden the spectrum of high-quality care you offer our community. Rock Hill, South Carolina offers a vibrant lifestyle often described as having small-town charm with big-city proximity. Located just a short distance from major metropolitan areas, you can enjoy a lower cost of living while still accessing cultural and recreational amenities. Rock Hill is known for its friendly, supportive community and beautiful parks, providing a wonderful backdrop for professionals looking to establish roots and maintain an excellent quality of life outside of the hospital.
your impact as a lead kennel assistant
as the lead kennel assistant, you are the primary caretaker for our boarding and hospitalized guests, ensuring they receive the highest quality daily care, feeding, and exercise. you serve as a critical line of defense for our patients' health, paying close attention to signs of stress or illness and promptly notifying the medical team when attention is needed. you will also manage client interactions during check-ins and check-outs, ensuring accurate documentation and a welcoming experience for both pets and their owners.

bYour Impact Will Include

• Providing Compassionate Care: You will provide daily care to boarding pets and hospitalized patients, including feeding, watering, and exercising them according to schedule.
• Managing Admissions and Discharges: You\'ll handle check-ins and check-outs, talking with owners, recording feeding/medication instructions, labeling belongings, and ensuring every pet goes home clean and happy.
• Monitoring Patient Health: You will walk through the kennel area regularly to check for abnormal activity (vomiting, diarrhea, stress), properly marking records and reporting issues to doctors and technicians immediately.
• Administering Medications: You will administer medications and flea/tick control to pets boarding with us, accurately recording instructions on the kennel medication board.
• Maintaining a Clean Environment: You\'ll clean and disinfect cages, runs, yards, litter boxes, and bowls using proper protocols and personal protective equipment (PPE) to control infectious diseases.
• Delivering TLC: You will perform extra "TLC" playtimes, walks, or baths for clients who have requested special attention for their pets.

What You\'ll Bring to the Team

• Confidence around animals and pets.
• Knowledge of proper animal restraint techniques and infectious disease control.
• Must be 16 years of age or older.
• Must be in the process of obtaining or have attained a high school diploma or equivalent.
• Reasoning, remembering, and language ability (reading, writing, and speaking English) to perform duties proficiently.
• A commitment to maintaining our Core Values and Mission Statement.

How You\'re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Notes: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.