Lead Kennel Assistant

Ebenezer Animal Hospital, LLC; Rock Hill (SC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Teladoc

Employee Assistance Program

Discounted veterinary care

Job summary

Ebenezer Animal Hospital, LLC in Rock Hill, SC seeks a Lead Kennel Assistant to care for boarding and hospitalized pets, providing daily care, feeding, and exercise while monitoring well‑being.

You’ll handle check‑ins and check‑outs, document feeding/medication instructions, and ensure a welcoming experience for pets and owners. We offer mentorship and educational support within a larger network for credentialed technician pathways.

Qualifications

• Ability to provide daily care for boarding and hospitalized pets.
• Attention to signs of stress or illness and report to medical team.
• Communication with owners during check-ins and check-outs.

Responsibilities

• Provide compassionate daily care including feeding, watering, and exercise.
• Manage admissions and discharges with accurate documentation.
• Monitor patient health and report issues to doctors/technicians.
• Administer medications and flea/tick control as directed.
• Maintain clean cages, runs, and equipment with proper PPE.
• Provide extra TLC playtimes, walks, or baths as requested.

Skills

Pet care

English language

Team player

Education

High school diploma or equivalent

Job description

When you join the team at Ebenezer Animal Hospital, you are stepping into a culture built on trust and excellent patient care. Located in Rock Hill, SC, our commitment to quality medicine is evident in our AAHA accreditation, reflecting the highest standards of veterinary practice for small animals. This dedication to excellence is mirrored by our strong community support, demonstrated by our impressive 4.7-star Google rating. We are seeking dedicated veterinary professionals ready to share their passion and achieve their greatest potential in a supportive, patient‑focused environment. We understand that your success is our success, which is why we ensure that every teammate has the resources needed to do your best work. As part of a larger network of hospitals, you gain access to significant opportunities for career growth, including robust educational support programs and dedicated pathways to become a credentialed technician or move into leadership roles. We emphasize continuous learning and provide mentorship structures designed to help you specialise your skills and realise your long‑term career goals within a stable and encouraging environment. The quality of medicine practised at Ebenezer Animal Hospital is centred on providing superior care for our small animal patients. Our commitment to maintaining AAHA standards means you will be working within protocols focused on best practices in diagnostics, pain management, and surgical safety. You will also benefit from the extended clinical resources of our network, which provides easy access to internal speciality consultations, allowing you to approach complex cases with confidence and broaden the spectrum of high‑quality care you offer our community. Rock Hill, South Carolina offers a vibrant lifestyle often described as having small‑town charm with big‑city proximity. Located just a short distance from major metropolitan areas, you can enjoy a lower cost of living while still accessing cultural and recreational amenities. Rock Hill is known for its friendly, supportive community and beautiful parks, providing a wonderful backdrop for professionals looking to establish roots and maintain an excellent quality of life outside of the hospital.

Job Description

Your Impact as a Lead Kennel Assistant

As the Lead Kennel Assistant, you are the primary caretaker for our boarding and hospitalized guests, ensuring they receive the highest quality daily care, feeding, and exercise. You serve as a critical line of defence for our patients' health, paying close attention to signs of stress or illness and promptly notifying the medical team when attention is needed. You will also manage client interactions during check‑ins and check‑outs, ensuring accurate documentation and a welcoming experience for both pets and their owners.

Your Impact Will Include:

• Providing Compassionate Care: You will provide daily care to boarding pets and hospitalized patients, including feeding, watering, and exercising them according to schedule.
• Managing Admissions and Discharges: You'll handle check‑ins and check‑outs, talking with owners, recording feeding/medication instructions, labelling belongings, and ensuring every pet goes home clean and happy.
• Monitoring Patient Health: You will walk through the kennel area regularly to check for abnormal activity (vomiting, diarrhoea, stress), properly marking records and reporting issues to doctors and technicians immediately.
• Administering Medications: You will administer medications and flea/tick control to pets boarding with us, accurately recording instructions on the kennel medication board.
• Maintaining a Clean Environment: You'll clean and disinfect cages, runs, yards, litter boxes, and bowls using proper protocols and personal protective equipment (PPE) to control infectious diseases.
• Delivering TLC: You will perform extra "TLC" playtimes, walks, or baths for clients who have requested special attention for their pets.

What You'll Bring to the Team

• Confidence around animals and pets.
• Knowledge of proper animal restraint techniques and infectious disease control.
• Must be 16 years of age or older.
• Must be in the process of obtaining or have attained a high school diploma or equivalent.
• Reasoning, remembering, and language ability (reading, writing, and speaking English) to perform duties proficiently.
• A commitment to maintaining our Core Values and Mission Statement.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enrol in AVMA‑accredited veterinary technician programmes.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access an online discount platform, and free 24/7 access to doctors through Teladoc.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.