Lead IT Product Manager: Network as a Product

Humana; Charlotte (NC); On-site; USD 126,000 - 174,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana in Charlotte, NC seeks a Lead IT Product Manager to drive Enterprise Network Services as a product. You will shape the vision, strategy and delivery for data center, cloud, WAN, LAN and emerging connectivity solutions.

Lead cross-functional teams to build a multi-year roadmap, define KPIs, govern financial models and align with stakeholders. You’ll translate enterprise needs into concrete network features and ensure secure, scalable connectivity across the organization.

Qualifications

• 8+ years of product management or IT service ownership experience in enterprise infrastructure.
• Strong technical understanding of enterprise networking (WAN, LAN, SD-WAN, cloud interconnects, DNS/DHCP/IPAM, firewalls).
• Proven ability to develop and execute roadmaps and strategies for large-scale, mission-critical platforms.
• Demonstrated success managing cross-functional delivery teams in a matrixed organization.
• Excellent communication skills, with the ability to influence executives and translate technical detail into business value.

Responsibilities

• Define and communicate the vision for Network as a Product aligned with enterprise digital transformation goals.
• Build a multi-year roadmap covering connectivity, security, automation, and cloud adoption.
• Champion a platform mindset, ensuring network services are consumable, reliable, and measurable.
• Partner with segment CIOs, Infrastructure architects, engineering, Operations, application teams, and business units to understand needs.
• Translate stakeholder requirements into prioritized product features and services.
• Balance competing demands across cost, speed, security, and scalability.
• Guide cross-functional teams to deliver product capabilities.
• Establish KPIs and SLAs for network services, ensuring accountability for performance and customer satisfaction.
• Own the product lifecycle from concept through retirement.
• Own the business case, financial models, and total cost of ownership for network products.

Skills

Product management

Enterprise networking

Roadmap development

Cross-functional leadership

Stakeholder engagement

Education

Bachelor's degree in Computer Science or Engineering (MBA preferred)

Tools

WAN

LAN

SD-WAN

Cloud interconnects

DNS/DHCP/IPAM

Firewalls

Job description

Humana in Charlotte, NC seeks a Lead IT Product Manager to drive Enterprise Network Services as a product. You will shape the vision, strategy and delivery for data center, cloud, WAN, LAN and emerging connectivity solutions.

Lead cross-functional teams to build a multi-year roadmap, define KPIs, govern financial models and align with stakeholders. You’ll translate enterprise needs into concrete network features and ensure secure, scalable connectivity across the organization.