Lead Insurance Training Representative - Remote IA, MN, ND, SD

Sanford Health; Myrtle Point (OR); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Myrtle Point, Oregon, is seeking a Lead Insurance Representative to provide support in billing and insurance follow-up. The ideal candidate will have customer service skills and at least two years of experience in billing. This role includes mentoring staff and ensuring efficient processes. Competitive salary offered between $19.00 - $30.50 per hour.

Qualifications

• Must have two years of billing experience.
• Experience in a medical environment preferred but not required.
• Accurate typing skills required.

Responsibilities

• Serve as a resource for employees and customers.
• Assist in billing and insurance follow-up.
• Mentor and cross-train staff.

Skills

Customer service skills

Communication skills

Computer skills

Education

High school diploma or equivalent

Post-secondary courses in accounting, business, communications

Job description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift: 8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours: 40 Salary Range: $19.00 - $30.50

Union Position: No

Department Details

Summary

The Lead Insurance Representative services as a resource for employees, internal departments, and outside customers. Has general knowledge of departmental policies and procedures.

Job Description

Is familiar with and proficient in all areas of the department and can fill in, answer questions and solve problems in all areas of billing and insurance follow-up. Accurately assesses reports and assists in streamlining processes. Assists in problem solving and communicating changes within the department. Assists in orientation and training of new employees. Serves as a mentor and cross trains staff in respective areas. Must be self-directed with a high level of accountability and require minimal supervision. Accepts accountability for individual tasks. Excels in customer services skills and provides leadership to the department. Has business office experience and/or basic knowledge of medical insurance, insurance forms, Medicare and Medicaid guidelines. Skillful in use of computer (PC) terminal and able to type accurately. Good communication skills both oral and written. Keeps all patient information confidential. Uses tact and is cooperative with all employees and office staff. Must have a positive attitude, the ability to learn quickly and adapt easily to change.

Qualifications

• High school diploma or equivalent preferred; post-secondary or trade courses in accounting, business, and communications would be helpful for this position.
• Two years of billing experience required. Previous experience in medical environment preferred but not required. Computer skills essential.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail].