Lead Instructor: Computer Support Specialist Remote: EMEA

Correlation One Inc.; Mississippi; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking Lead Instructors for a Computer Support Specialist role. This position involves delivering engaging virtual instruction to diverse groups, fostering a supportive learning environment, and collaborating with operations for program success. Instructors will prepare and lead sessions on essential technical skills, ensuring that learners receive high-quality education tailored to their needs. Join a mission-driven team dedicated to bridging skills gaps in the AI economy, where your expertise will empower learners and help shape the future of technology careers.

Qualifications

• An excellent educator with a passion for teaching and helping others.
• Degree in a Computer Science related field and/or industry experience.

Responsibilities

• Deliver high-quality, live, virtual instruction to diverse Fellows.
• Prepare and lead virtual classroom sessions for varying class sizes.
• Collaborate with operations personnel to ensure smooth program delivery.

Skills

Teaching Skills

Communication Skills

Empathy

Technical Problem-Solving

Team Management

Education

Degree in Computer Science

Post-Graduate Research

Tools

Computer Hardware

Operating Systems

Network Security

Cybersecurity

Cloud Computing

Job description

Lead Instructor: Computer Support Specialist

Remote

Correlation One develops workforce skills for the AI economy

Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including training programs and data competitions, also empower underrepresented communities and accelerate careers.

Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, the U.S. State Department, and the U.S. Department of Defense.

Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants.

Join us and let's shape the AI Economy together!

Your impact

We are currently adding Lead Instructors: Computer Support Specialist to our Expert Network, in anticipation of projects that will launch this year and next year. This is a proactive hiring effort, where you will participate in our interview process and be added to our Expert Network. Once approved for our Expert Network, our team will be able to share various opportunities for you to support projects, programs, and our learners.

Job Summary:

Lead Instructors at Correlation One are responsible for delivering high-quality, live, virtual instruction and partnering with company personnel to drive exceptional learning outcomes. Their main focus as educators is to conduct large synchronous online lectures on technical content, training anywhere from 100 to 8,000+ diverse Fellows at a time, depending on the program. This role involves preparing and leading virtual classroom sessions, collaborating with operations personnel, and contributing to the overall success of the program.

• Prepare and lead virtual classroom sessions for a range of Fellows, which may vary in size from 200 to 8,000+.
• Deliver instruction on skills tailored to Learners' needs, including math, verbal reasoning, and technical problem-solving.
• Oversee the management of class time Q&A and monitor chat flow, and overall class energy and engagement dynamics.
• Collaborate closely with Correlation One operations personnel to ensure smooth program delivery and adherence to schedules.
• Be flexible in contributing to classes during weekdays and/or weekends, as program schedules vary.
• Assist in lesson design, development, and improvement which may include tracking edits, suggestions, or changes to curriculum as needed.

In addition to the core responsibilities, Lead Instructors are expected to adhere to the following expectations:

Professionalism:

• Interact professionally with Fellows, Correlation One staff, additional contractors, and guest speakers, maintaining a high level of courtesy and respect.
• Diligently and adequately prepare for lectures to ensure the delivery of high-quality content.

Dynamic Online Presence, Responsiveness and Empathy:

• Be highly responsive and empathetic to Fellows, providing thoughtful answers and assistance throughout the lesson.
• Adjust the lesson pace and presentation to meet the needs of diverse Fellows while also maintaining responsibility for timely delivery of the prepared content.
• Exhibit an energy, pacing, and ability to make complex topics accessible and maintain strong learner engagement.

Communication:

• Communicate respectfully, recognizing that online or written communication may lack tone.
• Maintain extra communicative contact with Correlation One personnel.
• Foster a healthy learning environment by maintaining a positive attitude and promoting a culture of learning.

Course Improvement:

• Contribute to course improvement by providing thoughtful and transparent feedback to the Correlation One team.

Your Expertise:

• An excellent educator with a passion for teaching and helping others.
• Degree in a Computer Science related field and/or industry experience in a computer specialist related role; post-graduate and research work at top institutions are also strong pluses.
• Outstanding team and people management skills.
• Familiarity with the following topics:
• Computer hardware and software basics.
• Operating systems.
• Network – VPN, security, remote access.
• Cybersecurity – anti-virus.
• Cloud computing.
• Future of IT.

Where you are

• This role is remote.

Compensation

• The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets.

Correlation One’s Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [e-mail].