Lead Infrastructure Engineer (SDWAN)

JPMorgan Chase & Co.; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Infrastructure Engineer to join the SDWAN-focused Infrastructure Platform.

You will architect, design, and deliver a next-generation SD-WAN ecosystem with integrated management, monitoring, and analytics, collaborating with engineering, product, and architecture teams. In this role, you will leverage AI-assisted practices to accelerate workflows, validate outputs, and ensure resiliency and security.

Qualifications

• Formal training or certification in infrastructure engineering concepts with 5+ years of applied experience.
• Experience using enterprise AI capabilities to support infrastructure workflows with validation.
• Ability to review AI-assisted recommendations before implementation, ensuring resiliency, security, and auditability.

Responsibilities

• Uses enterprise-authorized AI capabilities to accelerate infrastructure analysis and document outputs with validation.
• Applies reuse-first, AI-assisted practices in delivery and automation to identify issues and validate remediation options.
• Lead architecture, evaluation, and standardization of SD-WAN technologies and related solutions.
• Collaborate with engineering and business units to define current state and future SD-WAN direction.
• Develop design solutions and architecture artifacts (functional architecture, HLD/LLD).
• Capture and document requirements for complex systems and subsystems.
• Define next-generation SD-WAN network requirements aligned to business outcomes.
• Drive product design deliverables and stakeholder alignment; mitigate risks to ensure delivery.
• Lead test strategy and execution and support implementation across stakeholders.
• Apply security methodologies to network and systems design.
• Provide updates on progress, risks, and dependencies; manage delivery within constraints.

Skills

SD-WAN engineering

Network design

AI-assisted workflows

Security compliance

Cross-functional collaboration

Architecture artifacts

Requirements analysis

Communication

Education

Formal training in infrastructure engineering

Tools

SD-WAN platforms

Network automation tools

Scripting (e.g., Python)

Job description

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platform – SDWAN team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise. In this SD-WAN-focused role, you will help design and build a next-generation SD-WAN ecosystem with integrated management, monitoring, and analytics, partnering closely with engineering, product, and architecture teams to deliver outcomes.

Job Responsibilities

• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
• Lead and contribute to the architecture, evaluation, and standardization of SD-WAN and emerging network communication technologies, products, and solutions.
• Collaborate with engineering teams and business units to define current state and future direction of the SD-WAN technology landscape.
• Lead and collaborate in the development of technical design solutions and architecture artifacts (e.g., functional architecture, HLD/LLD).
• Capture, analyze, decompose, and document requirements for systems, products, and subsystems of moderate to high complexity.
• Partner with business, product, and architecture teams to define next-generation SD-WAN network requirements and capabilities aligned to business outcomes.
• Drive product design deliverables and stakeholder alignment, anticipating problems and defining mitigation strategies to reduce risk and ensure successful delivery.
• Lead test strategy and execution (test plans, test cases, use cases) and support implementation across stakeholders.
• Apply security/cybersecurity methodologies to network and systems design to deliver secure services aligned to business requirements.
• Provide regular updates on progress, risks, issues, dependencies, and mitigation plans; manage delivery within schedule and resource constraints.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
• Hands-on SD-WAN network engineering experience across design, implementation, and support.
• Strong background supporting complex network environments in a global organization.
• Hands-on experience producing design artifacts (functional architecture, HLD/LLD) and driving implementation with stakeholders.
• Proven ability to lead requirements analysis, translate intent into technical outcomes, and define delivery/operational guardrails.
• Demonstrated application of security/cybersecurity methodologies in network and systems design.
• Advanced knowledge in SD-WAN, core networking/routing, network virtualization, and network automation concepts.
• Experience applying network management concepts to support highly available, reliable services.
• Excellent communication skills and ability to clearly articulate technical design and architecture to stakeholders.

Preferred qualifications, capabilities, and skills

• Industry-recognised SD-WAN certification (preferred).
• Experience with one or more major SD-WAN platforms.
• Strong troubleshooting skills across Layer 2/Layer 3 and overlay/underlay interactions in SD-WAN.
• Working knowledge of network automation practices and tools (e.g., API-driven operations, scripting).
• Familiarity with network security fundamentals relevant to operating production networks.
• Experience working in regulated, change-controlled production environments (e.g., CAB/ITIL-aligned processes).
• Experience contributing to monitoring, telemetry, and operational analytics for large-scale networks.

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.