Lead Infrastructure Engineer - Retail Networks

JPMorganChase; Columbus (OH); On-site; USD 140,000 - 180,000; Full time

Job summary

JPMorganChase is seeking a Lead Infrastructure Engineer to design, engineer, and implement robust network solutions across branch and data center environments. You will apply Cisco Data Center, Branch, and Enterprise SD-WAN to deliver secure, scalable, and resilient infrastructure that supports millions of customers and thousands of employees.

As a technical leader you will mentor engineers, establish standards, and collaborate with architecture, security, and operations teams to align

Qualifications

• 5+ years hands-on network engineering with Cisco Data Center, Branch, and SD-WAN.
• Experience designing large-scale networks in regulated enterprise environments.
• Strong communication and leadership for mentoring teams.

Responsibilities

• Lead the design, engineering, and implementation of network infrastructure solutions for retail branch and data center environments, with a focus on Cisco technologies including Data Center, Branch, and Enterprise SD-WAN.
• Drive customer intake refinement and requirements grooming, partnering with stakeholders to translate business needs into scalable, secure technical solutions.
• Develop and enforce implementation standards to ensure consistency, security, and compliance across all network deployments.
• Provide technical leadership and mentorship to engineering teams, fostering a culture of continuous improvement, knowledge sharing, and professional growth.
• Oversee end-to-end project delivery across requirements gathering, solution design, engineering, testing, and deployment phases.
• Collaborate with cross-functional teams including architecture, operations, security, and business partners to ensure alignment and successful execution of network initiatives.
• Evaluate emerging technologies and industry trends to recommend innovative solutions that enhance network performance, reliability, and resilience.
• Develop and maintain technical documentation including design standards, implementation guides, and operational procedures.
• Participate in incident management and root cause analysis, driving timely resolution and preventive measures for network-related issues.
• Support capacity planning, performance optimization, and lifecycle management of network infrastructure.

Skills

Cisco Data Center

Enterprise SD-WAN

Network design

Technical leadership

Mentorship

Security best practices

Job description

Job Description

Are you a network engineering leader ready to make a lasting impact on one of the world's most complex and mission-critical infrastructure environments? At JPMorganChase, we invest in our people and our technology — and we're looking for bold, curious engineers who want to do the same.

Job Description

Are you a network engineering leader ready to make a lasting impact on one of the world's most complex and mission-critical infrastructure environments? At JPMorganChase, we invest in our people and our technology — and we're looking for bold, curious engineers who want to do the same. As a Lead Infrastructure Engineer at JPMorganChase within the Retail Branch Network team, part of Enterprise Network Services in Corporate Technology, you will play a critical role in designing, engineering, and implementing robust network solutions across our branch and data center environments. You will bring deep expertise in Cisco Data Center, Branch, and Enterprise Software-Defined Wide Area Network (SD-WAN) technologies to deliver secure, scalable, and resilient infrastructure that supports millions of customers and thousands of employees. Your technical leadership and collaborative mindset will help shape the direction of our network engineering practice and elevate the capabilities of the team around you.

Job Responsibilities

• Lead the design, engineering, and implementation of network infrastructure solutions for retail branch and data center environments, with a focus on Cisco technologies including Data Center, Branch, and Enterprise SD-WAN
• Drive customer intake refinement and requirements grooming, partnering with stakeholders to translate business needs into scalable, secure technical solutions
• Develop and enforce implementation standards to ensure consistency, security, and compliance across all network deployments
• Provide technical leadership and mentorship to engineering teams, fostering a culture of continuous improvement, knowledge sharing, and professional growth
• Oversee end-to-end project delivery across requirements gathering, solution design, engineering, testing, and deployment phases
• Collaborate with cross-functional teams including architecture, operations, security, and business partners to ensure alignment and successful execution of network initiatives
• Evaluate emerging technologies and industry trends to recommend innovative solutions that enhance network performance, reliability, and resilience
• Develop and maintain technical documentation including design standards, implementation guides, and operational procedures
• Participate in incident management and root cause analysis, driving timely resolution and preventive measures for network-related issues
• Support capacity planning, performance optimization, and lifecycle management of network infrastructure

Required Qualifications, Capabilities, And Skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
• 5+ years of hands-on experience in network engineering with a focus on Cisco Data Center, Branch, and Enterprise SD-WAN technologies
• Demonstrated experience designing and implementing large-scale network solutions in a regulated or highly complex enterprise environment
• Strong working knowledge of network protocols, security best practices, and infrastructure implementation standards
• Experience with customer intake refinement, requirements grooming, and translating business requirements into technical solutions
• Proven ability to lead, mentor, and guide engineering teams in a collaborative, fast-paced environment
• Strong communication, cross-functional collaboration, and problem-solving skills

Preferred Qualifications, Capabilities, And Skills

• Active Cisco certifications such as Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE)
• Experience working within financial services or similarly regulated industries
• Familiarity with network automation, infrastructure-as-code, or programmability concepts
• Exposure to capacity planning, performance optimization, and lifecycle management practices
• Advanced degree in Computer Science, Engineering, or a related technical discipline

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.