Lead, Infrastructure Administration Engineer

Prudential Ins Co of America; Newark (NJ); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Market-competitive base salary

Yearly bonus potential

Medical, dental, vision insurance

PTO and leave benefits

401(k) with company match

Wellness programs

Employee stock purchase plan

Pension plan

Job summary

Prudential Ins Co of America is seeking a Lead, Infrastructure Administration Engineer to lead a security operations team in a fast-paced environment. You will oversee daily security operations, guide incident response, and manage a distributed team of engineers across the U.S.

and offshore, ensuring rapid detection and remediation. The role emphasizes risk-based change management, collaboration with perimeter/edge teams, and ongoing security improvements through metrics and leadership.

Qualifications

• 8+ years in Security Operations.
• Experience managing network and perimeter security environments.
• Proven leadership and mentoring capabilities.
• Strong communication with senior leadership.

Responsibilities

• Oversee daily security operations including incident and change management.
• Provide technical leadership for rapid incident detection and resolution.
• Lead response efforts for Priority 1 and 2 incidents.
• Ensure operational readiness for troubleshooting and change execution.
• Lead a distributed team of U.S.-based and offshore engineers.
• Coach, mentor and develop team members' skills.
• Act as escalation point for critical security incidents.
• Coordinate cross-functional response to minimize business impact.
• Partner with Perimeter and Edge Engineering to align operations with design.
• Review and approve operational changes with risk assessments.
• Manage lifecycle and health of firewall platforms and proxies (Zscaler).
• Drive continuous improvements in efficiency and security outcomes.

Skills

Security Operations

Leadership

Incident response

Stakeholder management

Network security

Check Point

Cisco ASA

Zscaler

WAF

Routing protocols

Education

CISSP or CCNP Security preferred

Tools

Check Point

Cisco ASA

Zscaler

Job description

Job Classification: Technology - Engineering & Cloud

Your Team & Role

We are seeking a highly experienced and driven Lead, Infrastructure Administration Engineer to lead a high-performing team in a fast-paced, dynamic environment. This role is critical to ensuring rapid incident response, maintaining business continuity, and continuously improving security operations. The ideal candidate combines strong technical expertise with proven leadership skills and thrives in environments requiring quick decision‑making and adaptability.

What You Can Expect on a Typical Day

Lead Security Operations

• Oversee daily security operations, including incident and change management
• Provide technical leadership to ensure rapid incident detection and resolution
• Participate in and lead response efforts for Priority 1 and Priority 2 incidents
• Ensure operational readiness for troubleshooting and change execution

Manage & Develop a High-Performing Team

• Lead a distributed team of U.S.-based and offshore engineers (FTEs and contractors)
• Support career growth through coaching, mentoring, and skill development
• Foster a collaborative, accountable, and high-performance culture

Drive Incident & Stakeholder Management

• Act as the escalation point for critical security incidents
• Communicate effectively with senior leadership and business stakeholders
• Coordinate cross-functional response efforts to minimize business impact

Collaborate Across Engineering Teams

• Partner with Perimeter and Edge Engineering teams to align operations with design
• Support rollout and operationalization of new security capabilities

Oversee Change & Risk Management

• Review and approve operational changes with appropriate risk assessments
• Identify and escalate risks tied to changes or exceptions
• Maintain accountability for production changes

Own Infrastructure & Lifecycle Management

• Manage lifecycle and health of:
  • Firewall platforms
  • Proxy technologies (including Zscaler)
• Ensure systems are secure, updated, and optimized

Continuously Improve Operations

• Enhance processes, workflows, and operational standards
• Drive measurable improvements in efficiency and security outcomes

The Skills & Expertise You Bring

Experience

• 8+ years in Security Operations
• Experience managing network and perimeter security environments

Technical Expertise

• Hands‑on experience with:
  • Check Point and Cisco ASA firewalls
  • Proxy solutions
  • Web Application Firewalls (WAF)
  • Zscaler (preferred)
• Strong understanding of:
  • Routing protocols
  • Client/server architectures
  • Network traffic flow (ingress/egress)

Skills

• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical and problem‑solving abilities, including use of metrics and data

Certifications (Preferred but not mandatory)

• CISSP
• CCNP Security
• Or equivalent certifications

Leadership

• Proven ability to lead, mentor, and grow technical teams
• Strong collaboration skills across technical and non-technical groups
• Experience providing strategic and operational guidance

What Success Looks Like

• Reduced incident response and resolution times
• High uptime and stability of security infrastructure
• Strong stakeholder trust and communication during incidents
• Continuous improvement in team performance and operational effectiveness

You’ll Love Working Here Because You Can

• Work in a mission-critical security leadership role
• Collaborate with top-tier engineering and security teams
• Opportunity to shape and mature enterprise security operations

Night Shift Role

Estimated shift hours 6 pm – 2 am.

What We Offer You

• Market‑competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company‑funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal well‑being needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

Prudential is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition, or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email [e-mail].

If you are experiencing a technical issue with your application or an assessment, please email [e-mail] to request assistance.