Lead Information Technology Specialist (Network)

Federal Emergency Management Agency; Anniston (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

Federal Emergency Management Agency in Anniston, Alabama, within the Center for Domestic Preparedness, seeks a candidate with experiential and theoretical IT knowledge to lead systems management teams and IT work projects.

The ideal candidate demonstrates attention to detail, customer service, decision making, information management, interpersonal skills, oral communication, problem solving, teamwork and technical competence.

Qualifications

• One full year of specialized experience equivalent to at least the GS-12 level in the Federal government.
• Experience installing, testing, configuring, and troubleshooting networks.
• Planning and analyzing network systems.
• Securing and/or managing complex networks.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Job description

This position is located in Anniston, Alabama within the Center for Domestic Preparedness. The ideal candidate will have experiential and theoretical knowledge of Information Technology (IT) concepts, protocols, principals, and methods, to include but not limited to leading systems management teams and IT work projects.

Key Competencies

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Specialized Experience

• Installing, testing, configuring, and troubleshooting networks
• Planning and analyzing network systems
• Securing and/or managing complex networks

Eligibility

Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The qualification requirements listed below must be met by the closing date of this announcement. To qualify for this position at the GS-13 level, you must possess one full year of specialized experience equivalent to at least the GS-12 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or private sector, and must demonstrate the following: