Lead Informaticist

The University of Texas at Austin; Austin (TX); On-site; USD 85,000 - 104,000; Full time

Job summary

The University of Texas at Austin, Dell Medical School, seeks a Lead Informaticist to steer enterprise informatics within a major HCM transformation featuring Workday, Epic, and UKG integrations. This role partners with clinical and operational leaders to redesign workflows, governance, and adoption strategies across portfolios.

Reporting to the Chief Medical Informatics Officer, you will drive KPI development, data-driven improvements, and standardized practices to optimize technology-enabled

Qualifications

• Bachelor’s degree in Health Informatics, Information Systems, Healthcare Administration, Business Administration, Nursing, Public Health, or related field.
• Minimum of eight years of experience in healthcare informatics, operational improvement, workflow design, healthcare technology implementation, digital transformation, or related areas.
• Experience leading large-scale, cross-functional initiatives involving multiple departments and stakeholder groups.

Responsibilities

• Lead major operational transformation initiatives involving enterprise applications (Epic Ambulatory, Workday, UKG, and integrated systems).
• Conduct workflow analysis and future-state design for revenue cycle, scheduling, workforce management, and staffing.
• Collaborate with IT and operation teams to ensure system interoperability.
• Develop project plans, testing strategies, communication plans, and adoption metrics.
• Identify barriers affecting implementation success and outcomes.
• Ensure adherence to enterprise architecture, governance standards, and lifecycle methodologies.

Skills

Strategic Leadership

Governance

Change Management

Healthcare Informatics

Analytics

Stakeholder Management

Education

Bachelor’s degree in Health Informatics, Information Systems, Healthcare Administration, Business Administration, Nursing, Public Health, Industrial Engineering

Job description

Job Posting Title: Lead Informaticist Hiring Department: Dell Medical School Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt from FLSA Earliest Start Date: Immediately Position Duration: Expected to Continue Location: AUSTIN, TX Job Details: General Notes As part of UT Dell Medical School transformation into a world-class academic health enterprise, we are launching an Enterprise Human Capital Management (HCM) transformation centered on Workday, beginning in Fall 2026. To support this approximately 18-month implementation, we are recruiting both permanent and project-based HR and technology professionals who will help design, implement, and optimize Workday. This is a unique opportunity to build the foundational HR technology platform that will support the future University of Texas Dell Medical Center and the broader academic health enterprise. The Lead Informaticist serves as the enterprise informatics leader for a designated operational, digital health, or business portfolio. Reporting to the Chief Medical Informatics Officer or designated operational leader, this role applies informatics principles to optimize workflows, technology adoption, operational performance, and user experience across multiple departments and enterprise technology platforms. Purpose The Lead Informaticist leads large-scale transformation initiatives that support organizational priorities through workflow redesign, technology implementation, governance, standardization, and continuous optimization. Acting as a strategic liaison between operational leaders, clinicians, end users, technology teams, and executive stakeholders, this role translates organizational objectives into sustainable workflows, technology-enabled solutions, performance measures, and adoption strategies. The position serves as the primary informatics lead for complex enterprise initiatives, driving workflow analysis, governance, implementation planning, change management, KPI development, system optimization, and ongoing performance improvement across assigned portfolios. Responsibilities

• Serve as the informatics lead on major operational transformation initiatives involving Epic Ambulatory, Workday, UKG, and integrated enterprise applications.
• Conduct workflow analysis and future-state design for revenue cycle, scheduling, workforce management, provider staffing, and operational processes.
• Collaborate with application, integration, and operational teams to ensure seamless system interoperability.
• Develop project plans, testing strategies, communication plans, and adoption metrics.
• Identify and elevate barriers impacting implementation success, operational efficiency, or financial outcomes.
• Ensure adherence to enterprise architecture, governance standards, and system lifecycle methodologies.

Establishes Governance, Standards, and Strategic Alignment

• Lead governance councils, advisory groups, and stakeholder forums related to assigned informatics portfolios.
• Establish and operationalize enterprise workflow standards, best practices, and informatics methodologies.
• Partner with organizational leaders to prioritize initiatives and support strategic decision-making.
• Develop recommendations for workflow, process, and technology improvements based on organizational goals and performance data.
• Promote consistency, compliance, and standardization across departments and technology platforms.

Leads Workflow Optimization and Continuous Improvement

• Lead workflow redesign and optimization initiatives to improve efficiency, quality, user experience, and operational performance.
• Identify opportunities to standardize processes across departments and service lines.
• Guide post-implementation stabilization, adoption, and optimization activities.
• Use data and stakeholder feedback to drive continuous improvement efforts.
• Evaluate the effectiveness of technology-enabled workflows and recommend enhancements.

Drives Change Management and Organizational Adoption

• Lead change management strategies for complex informatics initiatives.
• Develop communication, stakeholder engagement, and adoption plans.
• Facilitate consensus among various stakeholder groups and competing priorities.
• Ensure organizational readiness and successful transition to new workflows and technologies.
• Monitor adoption and address barriers to sustained success.

Applies Performance Improvement Methodologies

• Apply Lean, PDCA, and continuous improvement methodologies to drive operational excellence.
• Facilitate process mapping, standard work development, and workflow redesign.
• Measure and report outcomes associated with informatics initiatives.
• Establish KPIs and success metrics to evaluate organizational performance and technology utilization.
• Use data-driven insights to support decision-making and prioritization.

Provides Leadership, Consultation, and Mentorship

• Serve as a subject matter expert and trusted advisor on informatics strategy, workflow design, and technology adoption.
• Provide guidance and mentorship to informaticists, operational leaders, and project teams.
• Support leadership in evaluating informatics opportunities and enterprise priorities.
• Review and validate educational, training, and communication materials.
• Promote informatics best practices across the organization.

Marginal or Periodic Functions

• Participate in vendor evaluations and contract discussions.
• Represent the organization at informatics conferences and professional forums.
• Support disaster recovery and business continuity planning.
• Contribute to grant proposals and research initiatives.
• Assist with enterprise-wide informatics strategy development.
• Adhere to internal controls and reporting structure.
• Perform related duties as required.

Knowledge, Skills, and Abilities: Strategic Leadership

• Influence organizational decisions across operational, clinical, and technology domains.
• Translate organizational strategy into technology-enabled workflows and solutions.
• Lead complex initiatives involving multiple stakeholder groups and competing priorities.

Governance and Process Management

• Demonstrate knowledge of informatics governance structures, workflow standardization, and operational best practices.
• Design, implement, and optimize enterprise workflows.
• Establish standards, policies, and sustainable operating models.

Change Management

• Lead organizational transformation initiatives.
• Facilitate stakeholder engagement and adoption strategies.
• Build consensus and influence outcomes without direct authority.

Technical and Informatics Expertise

• Demonstrate strong understanding of healthcare technology systems and integration concepts.
• Evaluate technology solutions and recommend improvements.
• Apply informatics principles to operational, clinical, and business challenges.

Analytics and Performance Improvement

• Establish, interpret, and communicate KPIs and performance measures.
• Use data to drive workflow optimization and operational improvements.
• Identify root causes and develop sustainable solutions.

Relationship Management

• Build strong relationships with executives, operational leaders, clinicians, technology teams, and end users.
• Facilitate collaboration across departments and disciplines.
• Communicate effectively with technical and non-technical audiences.

Required Qualifications

• Bachelor’s degree in Health Informatics, Information Systems, Healthcare Administration, Business Administration, Nursing, Public Health, Industrial Engineering, or a related field.
• Minimum of eight years of experience in healthcare informatics, operational improvement, workflow design, healthcare technology implementation, digital transformation, or related areas.
• Experience leading large-scale, cross-functional initiatives involving multiple departments and stakeholder groups.

Relevant education and experience may be substituted as appropriate. Preferred Qualifications

• Master’s degree in Health Informatics, Healthcare Administration, Business Administration, Information Systems, or a related field.
• Experience establishing governance frameworks and enterprise standards.
• Experience with enterprise healthcare technology platforms and integrated systems.

Licenses/Registrations/Certifications: Required

• None specified in the approved job description.

Preferred

• Informatics certification.
• Certification in Lean, Six Sigma, PMP, Prosci, or a related discipline.
• Certification in technology platforms relevant to the assigned portfolio.

Salary Range $94,492+ depending on qualifications Working Conditions

• Standard office equipment and environment.
• Repetitive use of a keyboard.
• May be exposed to occupational hazards such as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications, and disoriented or combative patients, or others.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.