Lead Info Technology Engineer

Thomas Jefferson University & Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Join a forward-thinking institution dedicated to revolutionizing healthcare and education. This role offers the chance to lead multi-disciplinary design teams in enhancing IT infrastructure across telephony, networking, and cloud environments. You will be responsible for managing Microsoft Azure solutions, ensuring high availability, and driving innovative projects. With a commitment to excellence and community service, this position provides an opportunity to stay at the forefront of technology while making a significant impact. If you are passionate about IT and eager to contribute to a transformative mission, this is the perfect opportunity for you.

Qualifications

• 7+ years in operations with 5 years as lead engineer.
• Certifications in networking, compute, database, and storage required.

Responsibilities

• Lead design teams for complex IT infrastructure solutions.
• Manage Microsoft Azure cloud environments and implement high-availability solutions.

Skills

Networking/Telephony

Microsoft Azure

Database Management

Compute Management

Storage Solutions

Agile Methodologies

ITIL Framework

Scripting (Azure PowerShell)

Infrastructure as Code (IaC)

Performance Tuning

Education

Bachelor's Degree

Tools

Terraform

Azure CLI

Ansible

GIT

ServiceNow

Job description

Job Details

Job Description

PRIMARY FUNCTION: Responsible for designing and developing facilities to extend and enhance the IT Infrastructure across telephony, networking, databases, compute, and storage. The candidate should possess top industry certifications in Networking/Telephony, Database, Compute, or Storage domains, with relevant engineering experience. The role serves as the principal engineer, coordinating engineering resources to deliver solutions.

ESSENTIAL FUNCTIONS:

1. Lead multi-disciplinary design teams for solutions and capacity planning of complex IT infrastructure.
2. Plan and configure equipment/services in on-premise or cloud environments, including wireless, switches/routers, VoIP, SAN, and servers.
3. Oversee resilient systems across multiple data centers and locations.
4. Design, configure, and support firmware updates, cloud services, and control planes.
5. Research emerging technologies and stay updated on industry trends, products, and services.
6. Interact with co-workers, visitors, and staff in line with Jefferson's values.

OTHER FUNCTIONS AND COMPETENCIES:

1. Collaborate with vendors/carriers for troubleshooting enterprise issues.
2. Respond to escalations and service interruptions.
3. Provide operational support including performance tuning, upgrades, user support, and monitoring.
4. Work with internal teams and vendors on incident resolution.
5. Support build and upgrade activities, including documentation and knowledge base creation.
6. Maintain external relationships with vendors and service providers.
7. Design, develop, and sustain engineering support for all services.

Typical Duties & Responsibilities:

1. Manage and administer Microsoft Azure cloud environment.
2. Design and implement high-availability, multi-region Azure solutions.
3. Analyze and improve operational standards and processes.

Educational/Training Requirements:

Bachelor's Degree preferred.

Certificates, Licenses, and Registration:

Certifications in networking/telephony (e.g., CCIE), Compute (e.g., MCP, VCP, RHCE), Database (e.g., MCSA SQL, EPIC DBA), Storage (e.g., FlashBlade, Hitachi, EMC) are required.

Experience Requirements:

• Over 7 years in a relevant operations role.
• At least 5 years as a lead engineer.
• Minimum 3 years in a single domain in-depth experience.

Additional Information:

• Stay current with relevant technologies.
• Participate in special projects.
• Possess technical awareness for resource matching and service support.
• Knowledge of tools and materials for voice and data systems.
• At least 4 years of Microsoft Azure experience.
• Experience with IaaS and PaaS solutions, enterprise infrastructure, databases, and applications.
• Experience working within Agile and ITIL frameworks.
• Proficiency in IaC tools like Terraform, Azure CLI, Ansible.
• Scripting experience with Azure PowerShell.
• Knowledge of Windows, Linux VMs, networking, routing, and firewalls.
• Experience with Azure services like AKS, Data Warehouse, Azure Policy, and Site Recovery.
• Proficient with GIT, ADO, and ServiceNow.
• Broad IT skills including networking, systems administration, security, and CI/CD tooling.

Work Shift

Day shift (United States of America)

Worker Sub Type

Regular

Primary Location Address

130 S 9th Street, Philadelphia, PA, USA

Jefferson reimagines healthcare and education, serving communities through its extensive network and academic programs, committed to equality and excellence.