Lead, Inbound Destination Operations (Dallas)

Logitech; Austin (TX); Hybrid; USD 87,000 - 114,000; Full time

Job summary

Logitech is seeking an experienced Lead, Inbound Destination Operations to manage global inbound logistics from US and LATAM DCs, based in Dallas, TX. This individual contributor role emphasizes ownership, cross-functional collaboration, and adherence to trade compliance while advancing cost efficiency.

The ideal candidate combines hands-on operational execution with strategic analytics, using Asana and Power BI to drive improvements in ETA accuracy, SOW governance, and vendor performance.

Qualifications

• 8+ years of experience in global logistics or transportation management with US & LATAM inbound logistics, FTZ procedures, and customs/trade compliance.
• Proven experience operating within or leading an end-to-end logistics control tower.
• Deep expertise and hands-on operational experience with the global logistics market, including carrier networks, customs, and regulatory landscapes.
• Strong hands-on business analysis with dashboards/reports (e.g., Asana) and data-driven problem solving.
• Track record of mid-/long-term process optimization and CIP initiatives.
• Demonstrated leadership and ownership without direct reports.
• Exceptional stakeholder management, representing Logitech with external partners.
• Budget management, landed cost modeling, and freight audit experience.

Responsibilities

• Oversee inbound logistics into AMR FTZ DCs and LATAM DCs with adherence to trade compliance and container security; coordinate with 4PL control tower teams.
• Perform hands-on business analysis, translate data into actionable strategies, and use analytics to evaluate network performance and ETA accuracy.
• Review and update international freight SOWs; represent Logitech Inbound Logistics with suppliers, freight forwarders, 3PL/4PL partners; drive scorecards and SLAs.
• Partner with 4PL/3PL, DC warehousing, Global CSC, Trade Compliance, and Logistics Procurement to align inbound plans and mitigate disruptions.
• Design escalation/remediation processes for disruptions and FTZ receipts; maintain cargo security frameworks.
• Lead inbound supply chain optimization initiatives (network design, lead times, container utilization, landed cost) using tools like Asana.

Skills

Inbound logistics operations

Trade compliance

US & LATAM inbound logistics

Data analytics

Power BI

Asana

Vendor performance management

Stakeholder management

Budgeting & landed cost

Education

Bachelor’s degree in Supply Chain Management, Logistics, Business Analytics, or related field

Tools

Asana

Power BI

Job description

Hybrid

Offsite - USA - TX

Full time

148450

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Position Summary

We are seeking an experienced Lead, Inbound Destination Operations based in our Dallas, TX office to oversee and drive global inbound logistics efficiency across all global Distribution Centers (DCs). While this is an individual contributor role without direct reports, high-impact leadership, ownership, and end-to-end accountability are paramount. This role carries direct responsibility for high-complexity regions, specifically 2 AMR FTZ (Foreign Trade Zone) DCs and 3 LATAM DCs, managing necessary changes in logistics operations following trade compliance policy adjustments, importation complexity, and destination container security.

Working closely with our 4PL control tower teams in Asia and Mexico and 3PL partners globally, you will serve as the primary escalation point for internal and external stakeholders, building robust cross-functional trust and credibility across our end-to-end supply chain network. The ideal candidate seamlessly balances deep, hands-on operational execution in US and LATAM inbound processes with acting as a confident ambassador and representative for Logitech - balancing service quality and cost efficiency, upholding compliance and process integrity, and continuously driving operational excellence for all inbound containers into global DCs.

Key Responsibilities

• Inbound & Control Tower Operations: Oversee inbound logistics operations into AMR FTZ DCs and LATAM DCs, ensuring strict adherence to trade compliance, importation rules, and destination container security standards. Collaborate closely with 4PL control tower teams in Asia and Mexico, serving as the primary escalation lead for internal and external stakeholders.
• Practical Business Analysis & Analytics: Perform hands-on, practical business analysis to translate complex logistics data into actionable operational strategies. Leverage advanced analytics using Asana, AI tools, and Power BI dashboards to evaluate network performance, maintain EDI data quality, improve ETA accuracy, and support strategic decision-making.
• Partner & Stakeholder Representation: Lead the comprehensive review and updating of international freight Statement of Work (SOW) documents (including Ocean, Air and all other ship modes) prior to contract reviews with Freight Forwarders (FFs). Directly represent Logitech Inbound Logistics with external suppliers, freight forwarders, 3PL/4PL partners, and DC warehouse management partners, serving as a proud and effective brand ambassador. Drive vendor performance evaluations, scorecard reviews (MBR/QBR), onboarding, SLA compliance, and service improvements.
• Cross-Functional Collaboration & Leadership: Partner with 4PL, 3PL, DC warehouse management, Global CSC, Trade Compliance, and Logistics Procurement to align Inbound plans, optimize service levels, and mitigate supply disruptions. Cultivate trust, influence, and peer credibility through strong execution and deep domain expertise.
• Risk & Exception Management: Design and enforce strict escalation and remediation processes for any operation disruptions, like critical in-transit issues, including severe delays, missing seals, theft cases, or severe cargo discrepancies requiring documentation revisions for Foreign Trade Zone (FTZ) receipts. Maintain cargo security frameworks and risk mitigation strategies across all active transportation networks.
• Project Execution & Process Innovation: Lead inbound supply chain optimization initiatives (network design, lead time reduction, container utilization, and landed cost control) to maximize operational efficiency and achieve cost targets. Direct logistics projects using tools like Asana to track milestones and status. Drive long-term process optimization beyond daily operational firefighting while fostering strong teamwork and fresh perspectives.

Required Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Analytics, or a related field.
• 8+ years of experience in global logistics or transportation management, with extensive hands-on expertise in US & LATAM inbound logistics operations, FTZ procedures, customs/trade compliance.
• Proven experience operating within or leading an end-to-end logistics control tower.
• Deep expertise and hands-on operational experience with the Global logistics market, including carrier networks, customs, and regulatory landscapes.
• Strong hands-on business analysis capabilities, with proven proficiency in building actionable dashboards/reports (e.g., Asana) and leveraging quantitative data to solve logistics challenges.
• Track record of driving mid-term and long-term process optimization and strategic CIPs rather than focusing strictly on daily operational firefighting.
• Demonstrated individual leadership, strong sense of ownership, and personal accountability to drive operational success without needing direct reports.
• Exceptional stakeholder management capabilities, with a track record of building cross-functional trust, influence, and credibility among peers and external partners while representing Logitech professionally.
• Solid financial acumen with experience in budget management, landed cost modeling, and freight audit support.

Preferred Qualifications

• Experience with the practical application of AI in supply chain management or logistics.
• Proficiency in Project Management: PMP certified and project software skill user, specifically Asana.
• Master’s degree or relevant professional certifications (e.g., CSCP).
• Experience working in a fast-paced, high-volume global organization.
• Ability to work in a Dallas-based hybrid model (3 days/week commitment to WFO)

Compensation

This position offers an annual base salary typically between $ 87,300 to 113,500

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

#LI-AL1

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at [phone] for assistance and we will get back to you as soon as possible.

As a company, we're just the right size for every person to take initiative and make things happen. We're big enough in our portfolio for those actions to have a global impact. That's a pretty sweet spot to be in and we strive to keep it that way.

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We have offices in over 30+ countries and our products are sold in over 100 countries worldwide. We’re truly global and want you to be too.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences.

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