Lead HVAC Technician: Top Pay, On-Call & Commissions

TrustalRecruiting; Milford, Northern (CT, KY); Hybrid; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance

PTO

Company vehicle

Weekly team meetings

Job summary

Modern Heating and Air Conditioning is seeking a Lead HVAC Service Technician (Licensed) to join our experienced team in Milford, CT. You will lead field service activities, perform diagnostics and repairs on residential systems, manage on-call rotation, and drive high-quality service with a strong focus on customer satisfaction and professional standards.

Competitive pay $40–$50/hour, uncapped bonuses, company vehicle, PTO, and health insurance are offered to a motivated technician who values

Qualifications

• Eligible for Journeyman’s License (4+ years HVAC trade experience), including at least 2 years of direct residential service work.
• EPA Universal Certification required; Journeyman/Master HVAC license preferred.
• Must own a full set of personal hand/diagnostic tools and know how to use them effectively.
• Dependable, punctual, humble, customer-focused, and a true team player.
• Experience with ServiceTitan is a strong plus.
• Clean-cut appearance, valid driver’s license, and a clean driving record.

Responsibilities

• Perform high-level diagnostics, repairs, and service on residential HVAC systems.
• Quote new system replacements directly to customers or flip system leads to the sales team.
• Build trust and rapport with homeowners, explaining system issues and solutions clearly and professionally.
• Participate in a fair, transparent on-call rotation to support our emergency service customers.
• Promote and renew customer maintenance agreements.
• Maintain a clean, stocked company truck and represent the brand with pride and integrity.

Skills

Journeyman’s License

EPA Universal Certification

Residential service experience

Customer-focused

ServiceTitan experience

Tools

Personal hand tools

Diagnostic tools

Job description

Modern Heating and Air Conditioning is seeking a Lead HVAC Service Technician (Licensed) to join our experienced team in Milford, CT. You will lead field service activities, perform diagnostics and repairs on residential systems, manage on-call rotation, and drive high-quality service with a strong focus on customer satisfaction and professional standards.

Competitive pay $40–$50/hour, uncapped bonuses, company vehicle, PTO, and health insurance are offered to a motivated technician who values