Lead HVAC Service Technician - Up to $55 Per Hour

ZipRecruiter; Tacoma (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading HVAC company is seeking a Lead HVAC Service Technician to operate independently in the field. This role involves diagnostics, repairs, and maintenance of HVAC systems, offering professional autonomy and a competitive salary. The technician will provide exceptional customer service and uphold the company’s quality standards while enjoying flexible scheduling and various benefits.

Benefits

Company Vehicle and Fuel Card

Paid Time Off (after probation)

Health Benefits Package Available

401(k) Retirement Plans Available

Flexible Scheduling

Over Time Pay

$4200 Sign-On Bonus

Qualifications

• 2+ years of HVAC service experience (residential).
• Strong diagnostic and customer service skills.
• Valid Driver's License with a clean driving record.

Responsibilities

• Perform maintenance, troubleshooting, and repairs on HVAC systems.
• Serve as the company’s lead technician handling all service-related tasks.
• Document service calls and maintain daily communication with dispatch.

Skills

Customer Service

Diagnostics

Communication

Education

High School Diploma or equivalent

EPA Certification

Job description

Job DescriptionJob Description

About the Role

We’re seeking a Lead HVAC Service Technician to join our team as the sole field technician. This is a unique opportunity to take on operation of the HVAC service department—performing diagnostics, repairs, and maintenance.

If you enjoy autonomy and working independently in the field, take pride in your work, and prefer a focused, self-managed role without the hassle of supervising a team—this position is for you.

Based in Downtown Puyallup, we service residential clients throughout the Puget Sound area and pride ourselves on delivering top-tier workmanship and customer service.

What You’ll Do

• Perform maintenance, troubleshooting, and repairs on residential and/or light commercial HVAC systems (heat pumps, mini-splits, gas furnaces, etc.)

• Serve as the company’s lead and only technician—handling all service-related tasks.

• Troubleshoot system issues and communicate clearly with customers.

• Provide exceptional customer service and uphold the company’s quality standards.

• Communicate directly with management to give input on tools, scheduling, training needs, and process improvements.

• Represent the company professionally in the field.

• Document service calls and maintain daily communication with dispatch.

• Participate in regular team meetings and training.

• Maintain clean work environments and complete jobs according to company standards.

What You Get

• Professional Autonomy/ In charge of Service Department

  • Enjoy full control over your schedule, diagnostics, and repairs.

  • Make independent decisions in the field without needing supervisor approval for daily tasks.

  • Carry the title and responsibilities of a lead tech—without the complications of managing a team.

  • Be the go-to expert and trusted face of the company in service operations.

  • No distractions from other techs’ issues, focus entirely on your own jobs.

  • Easier to maintain quality control and consistent customer satisfaction.

• Influence and Input

  • Help shape the service department’s future. Your decisions and feedback guide company practices.

  • Opportunity to help hire and train future technicians and installers.

• Compensation & Perks

  • Lead-level pay rate.

  • Often eligible for bonuses or incentives tied directly to your personal performance.

  • Build your reputation and resume with a lead-level title and responsibilities.

• Flexible Scheduling

• $4200 Sign-On Bonus (after 3 month probation, paid monthly for 12 months)

• Company Vehicle and Fuel Card

• Paid Time Off (after probation)

• Over Time Pay

• Health Benefits Package Available

• 401(k) Retirement Plans Available

What We’re Looking For

• 2+ years of HVAC service experience (residential )

• High School Diploma or equivalent

• Working knowledge of:

  • Heat Pump & AC systems

  • Mini Split/Ductless systems

  • Gas Furnaces and electrical components

  • System diagnostics and repairs

  • Refrigerant pressure testing and system start-up

• Physically able to lift 30+lbs and access/work in crawl spaces and attics

• Professional appearance and strong communication skills

• EPA Certification required

• Strong diagnostic and customer service skills

• Valid Driver's License with a clean driving record, ability to pass background/drug screening

Company DescriptionSunrise Energy Systems is a family owned HVAC company with over 30 years of experience, proudly serving Pierce and King County from our base in Puyallup. We have built a strong and loyal customer base entirely through word of mouth. As a small company, we take pride in delivering personalized and high quality care to every customer, and that same care extends to how we treat our employees. Many of our team members and clients have been with us for years, a reflection of the respect and support we offer both in the field and in the office.Company DescriptionSunrise Energy Systems is a family owned HVAC company with over 30 years of experience, proudly serving Pierce and King County from our base in Puyallup. We have built a strong and loyal customer base entirely through word of mouth. As a small company, we take pride in delivering personalized and high quality care to every customer, and that same care extends to how we treat our employees. Many of our team members and clients have been with us for years, a reflection of the respect and support we offer both in the field and in the office.