Lead Housekeeping Supervisor & Guest Experience

management-davidsonhospitality; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Teledoc 24/7

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Davidson Hospitality Group’s FORTH Hotel and Club in Atlanta is seeking a Housekeeping Supervisor to lead daily housekeeping operations and a dedicated team. You will ensure rooms and public areas meet top cleanliness standards and deliver exceptional guest experiences.

Ideal candidates have 6 months of housekeeping experience, proven supervisory ability, excellent communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 6 months experience in housekeeping or cleaning role required.
• Proven supervisory or leadership experience.
• Strong communication and interpersonal skills; bilingual a plus.
• Read, write and speak English fluently.
• Ability to manage multiple tasks and priorities.
• Attention to detail and high cleanliness standards.
• Proficiency with housekeeping software and systems.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations.
• Train, motivate, and mentor the housekeeping team to deliver exceptional service.
• Conduct inspections to ensure adherence to cleanliness and quality standards.
• Collaborate with other departments to meet guest expectations and address any issues.
• Maintain inventory of cleaning supplies and equipment.
• Assist in scheduling and coordinating staff shifts.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Uphold safety and sanitation standards, ensuring a healthy work environment.

Skills

Housekeeping experience

Leadership

Communication

Bilingual (bonus)

English fluency

Multi-tasking

Attention to detail

Housekeeping software

Tools

Housekeeping software

Job description

Davidson Hospitality Group’s FORTH Hotel and Club in Atlanta is seeking a Housekeeping Supervisor to lead daily housekeeping operations and a dedicated team. You will ensure rooms and public areas meet top cleanliness standards and deliver exceptional guest experiences.

Ideal candidates have 6 months of housekeeping experience, proven supervisory ability, excellent communication, and the ability to manage multiple tasks in a fast-paced environment.