Lead Housekeeping Manager — Guest Experience

ADP, Inc.; Bozeman (MT); On-site; USD 42,000 - 65,000; Full time

Job summary

Ignite Hotels seeks a Housekeeping Manager in Bozeman, MT to lead daily housekeeping operations for guestrooms and public spaces. You will hire, train, and schedule staff, ensure brand cleanliness, and guide quality inspections while controlling labor and inventory to meet occupancy levels.

Collaborating with front office and maintenance, you will drive guest satisfaction, monitor feedback, and enforce safety and OSHA guidelines across all housekeeping activities.

Qualifications

• Minimum 2–4 years of housekeeping leadership experience.
• Experience leading hotel housekeeping teams preferred.
• Strong attention to detail and quality control.
• Ability to manage labor, scheduling, and inventory.

Responsibilities

• Lead daily housekeeping operations for guestrooms, public areas, and laundry (if applicable).
• Hire, train, coach, and schedule housekeeping team members.
• Ensure brand cleanliness and presentation standards are met consistently.
• Conduct room and public area inspections; provide coaching and quality follow-up.
• Manage housekeeping labor, productivity, and staffing to meet occupancy needs.
• Oversee inventory, par levels, ordering, and proper use of supplies and linens.
• Partner with front office and maintenance to support timely room turns and out-of-order room recovery.
• Monitor guest feedback and support action plans to improve cleanliness scores.
• Ensure compliance with OSHA and chemical handling standards.
• Maintain housekeeping logs, checklists, and department documentation.
• Perform other duties as assigned.

Skills

Leadership

Attention to detail

Labor management

Time management

Communication

Guest service mindset

Safety awareness

Education

High school diploma or GED

Job description

Ignite Hotels seeks a Housekeeping Manager in Bozeman, MT to lead daily housekeeping operations for guestrooms and public spaces. You will hire, train, and schedule staff, ensure brand cleanliness, and guide quality inspections while controlling labor and inventory to meet occupancy levels.

Collaborating with front office and maintenance, you will drive guest satisfaction, monitor feedback, and enforce safety and OSHA guidelines across all housekeeping activities.