Lead Housekeeping Floor Supervisor & Training Mentor

Remington Hospitality; Sugar Land (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Remington Hospitality in Sugar Land, TX seeks a dedicated hospitality supervisor to lead daily housekeeping operations and ensure service excellence across guest rooms and public areas. You will train new associates, provide ongoing coaching, and maintain meticulous records of tasks, reports, and safety compliance.

The role requires strong organizational skills and a proactive approach to guest satisfaction.

Responsibilities

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Job description

Remington Hospitality in Sugar Land, TX seeks a dedicated hospitality supervisor to lead daily housekeeping operations and ensure service excellence across guest rooms and public areas. You will train new associates, provide ongoing coaching, and maintain meticulous records of tasks, reports, and safety compliance.

The role requires strong organizational skills and a proactive approach to guest satisfaction.