LEAD HOUSEKEEPER (FULL TIME)

Compass Group Canada; Marion (VA); On-site; Full time

Job summary

A leading company in healthcare support services is hiring a full-time Lead Housekeeper. This role involves supervising housekeeping staff, ensuring cleanliness standards, and providing quality service to guests. Join a culture of opportunity at Crothall Healthcare, where your contributions make a difference in the community.

Benefits

Retirement Plan

Health and Wellness

Medical, Dental, Vision Insurance

Employee Assistance Program

Qualifications

• Relevant experience required.
• Ability to supervise and train staff.
• Strong communication skills.

Responsibilities

• Supervises and inspects housekeeping staff performance.
• Resolves guest complaints and ensures satisfaction.
• Checks equipment for supplies and cleanliness.

Skills

Attention to detail

Customer service

Teamwork

Job description

We are hiring immediately for a full-time LEAD HOUSEKEEPER position.

Location: Smyth County Community Hospital - 245 Medical Park Drive, Marion, VA 24354
Note: online applications accepted only.

Schedule: Full-time, days may vary, 3:00 pm - 11:30 pm. More details upon interview.

Requirement: Relevant experience required.

Pay Rate: $14.00 per hour.

Join Our Team

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean!

About Crothall Healthcare

Crothall Healthcare, a division of Compass One Company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. We are a market leader in Environmental Services (EVS), serving many of the top 100 hospitals across over 2,000 healthcare service teams in 47 states. Recognized as one of Modern Healthcare's Best Places to Work and other accolades, we have more than 26,000 team members. Our core services include Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.

Job Summary

Supervises, trains, and inspects the performance of assigned housekeeping staff to ensure all procedures meet standards. Assists to ensure optimum service to guests.

Essential Duties and Responsibilities

1. Provides quality service to customers with attention to detail.
2. Ensures staff report to work and document absences or lateness.
3. Resolves guest complaints to ensure satisfaction.
4. Documents call-offs and shift replacements.
5. Coordinates staff breaks.
6. Prepares and reviews assignment sheets; communicates changes.
7. Assigns keys, radios, beepers, and maintains security records.
8. Checks equipment for supplies, cleanliness, and mechanical issues; instructs staff accordingly.
9. Inspects areas to meet cleaning standards.
10. Assists staff to maintain high standards of cleanliness and service.
11. Conducts staff training as needed.
12. Exhibits professionalism and teamwork.
13. Performs other duties as assigned.

Benefits

• Full-time and part-time positions include benefits such as Retirement Plan, Shopping Program, Health and Wellness, Discount Marketplace, and voluntary benefits like Critical Illness, Accident, Hospital Indemnity Insurance, Legal Services, and Auto/Home programs.
• Full-time benefits also include Medical, Dental, Vision, Life Insurance, Disability, Commuter Benefits, Employee Assistance, and FSAs.

Additional paid/unpaid time off benefits are available per law. For specific benefits in Washington State, Maryland, or remote roles, click here.

Equal Opportunity Employer

Crothall is committed to fair treatment for all applicants and employees, regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classifications. We maintain a drug-free workplace.

Qualified candidates must be able to perform essential functions satisfactorily with or without reasonable accommodations. This job post is not exhaustive, and responsibilities may be modified as needed.

Applications are accepted on an ongoing basis.