LEAD HOUSEKEEPER (FULL TIME)

Compass Group Poland Sp. z o.o.; Austin (TX); On-site; Full time

Job summary

Join a forward-thinking company as a Lead Housekeeper, where you will supervise and train a dedicated team to deliver exceptional service. This role involves ensuring the highest standards of cleanliness and guest satisfaction in a dynamic environment. You will be responsible for coordinating staff, resolving complaints, and maintaining operational excellence. With a commitment to diversity and inclusion, this organization values your contributions and offers a supportive work culture. If you thrive on helping others and enjoy a hands-on leadership role, this opportunity is perfect for you.

Benefits

Retirement Plan

Health and Wellness Programs

Dental

Vision

Life Insurance

Disability Insurance

Flexible Spending Accounts

Employee Assistance Program

Pet Insurance

Discount Marketplace

Qualifications

• 2 years of computer skills required.
• Great communication and multitasking abilities are essential.

Responsibilities

• Supervise and train housekeeping staff to ensure quality service.
• Resolve guest complaints and ensure satisfaction.
• Inspect areas to confirm cleaning standards are met.

Skills

Communication Skills

Multitasking Ability

Computer Skills

Job description

TouchPoint

• We are hiring immediately for a full time LEAD HOUSEKEEPER position.
• Address: Dell Childrens Medical Center - 4900 Mueller Boulevard, Austin, TX 78723 Note: online applications accepted only.
• Schedule: Full time schedule. Days may vary, 3:00 pm - 11:30 pm. Must be able to work every other weekend/holiday. More details upon interview.
• Requirement: Great communication skills, 2 years of computer skills, and multitasking ability required. Willing to train.
• Pay Range: $16.50 per hour to $17.50 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1405286.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.