Lead Housekeeper

Tufts Medicine; Melrose (MA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Competitive benefits

403(b) retirement match

Tuition reimbursement

Free parking

Job summary

Tufts Medicine’s Lowell General Hospital is hiring Environmental Services staff to maintain a clean, safe hospital environment. You will support housekeeping, participate in shift coverage, and help with linen and supply coordination. This role requires attention to detail, reliability, and teamwork within a hospital setting.

Responsibilities include daily cleaning, inventory oversight, and adhering to infection control and safety protocols while serving patients, visitors, and staff on site.

Qualifications

• One (1) year of related experience.
• Ability to communicate effectively in English, verbally and in written format.

Responsibilities

• Completes weekly projects and coordinates work for shift leads.
• Ensures staff are equipped and supplied to complete tasks.
• Follows infection control and safety procedures.

Skills

English communication

Multitasking

Organization

Leadership

Education

High school diploma or equivalent

Job description

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.

Why Join Us?

At Tufts Medicine – Lowell General Hospital, we’re more than a health system – we’re a community of the brightest minds and the biggest hearts in healthcare. We combine academic innovation with compassion and community. Our Environmental Services Workers are a critical part of our team and our hospital. Lowell General Hospital is a great place to work – with a family friendly culture, competitive salaries, and great benefits. If that excites you, then you belong with us.

Job Profile Summary

This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations. The role also focuses on performing environmental services duties, researching the environmental effects of activities to develop methods of controlling or minimizing factors contributing to environmental damage and improving the effectiveness of restorative activities. It requires broad knowledge of operational procedures and tools, may require vocational or technical education, works under limited supervision for routine situations, provides assistance and training to lower‑level employees, and deals with non‑routine problems that require analysis.

Job Overview

Under the direction of the Supervisor/Site Manager, this position performs a variety of housekeeping and administrative tasks and assists in the supervision of housekeeping employees in the absence of the supervisor. This position coordinates the department’s daily tasks among frontline employees and ensures a clean, safe environment. Responsibilities include room inspections, coordinating scheduled floor care, shift lineup coverage, inter‑department customer relations, and supervision of bed tracking. The position will also perform various other tasks to aid the shift, covering shift positions when scheduling constraints exist.

What We Offer

• Competitive salaries and benefits that start on day one.
• 403(b) retirement with company match.
• Tuition reimbursement.
• Free on‑campus parking.
• Career growth opportunities.
• Guaranteed hours and set schedule.

Location

Lowell General Hospital - 295 Varnum Avenue - Lowell, MA

Hours

40 Hours - 3pm–11:30pm - Every other weekend (Sat‑Sun) and every other holiday is required.

Job Description

Minimum Qualifications

• One (1) year of related experience.

Preferred Qualifications

• High school diploma or equivalent.
• Three (3) years of related experience, preferably in a hospital setting.
• Bilingual.

Duties and Responsibilities

• Completes weekly projects as designated by the supervisor, coordinates all project work assigned by management for shift(s), and communicates progress of work with other shift leads. Reports any equipment problems to supervisor.
• Ensures employees are properly equipped and supplied with the necessary items to complete their tasks.
• Follows proper procedures concerning infection control, chemical control, hazardous waste disposal and handling.
• Follows proper work safety practices and body mechanics.
• Performs beginning and end of shift check‑in, and rounds through the facility.
• Operates heavy‑duty electrical equipment such as wet vacuums, extractors, buffers, floor machines, auto scrubbers, upholstery machines, pressure washers and upright vacuums.
• Participates in accurate inventory and record keeping concerning laundry services, and communicates to manager when supplies are needed.
• Performs other duties as required, e.g. marking linen; cleaning linen areas; washing/drying mops, rags, lab coats, cubicle curtains, kitchen linens, etc.
• Performs the following as needed during functions: setting up of furniture, distribution and set‑up of audio‑visual equipment, and general cleaning, before or after functions.
• Successfully completes competency assessment and answers questions concerning policies and procedures while in the work environment.
• Works in open positions when necessary to assure all areas have adequate coverage.
• Allocates resources to provide coverage throughout the facility.
• Conducts quality insurance inspections and ensures corrective action as required based on minimum QA score.
• Coordinates and executes small furniture moves, and room setups in a timely manner.
• Conducts monthly employee safety committee meetings, and monthly department safety inspections.
• Maintains composure and professionalism during difficult situations.

Physical Requirements

• Standing, walking, bending, and stretching the majority of the shift.
• Ability to push heavy loaded carts and lift between 30‑60 lbs.
• Occasional climbing of ladders.
• Frequent exposure to dirt, dust, blood, body waste, and contaminated waste. Exposure to climate conditions when depositing trash in compactor.
• Possibility of cuts and needle punctures.
• Occasional exposure to hazards which may cause serious injury/illness (T.B., hepatitis, rodent bites). When working in non‑patient areas, those hazards are minimal.
• Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboard.

Skills & Abilities

• Ability to communicate effectively in English, verbally and in written format.
• Ability to read and understand procedures and directions in English.
• Ability to multi‑task and establish priorities.
• Ability to maintain organization in a changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use working knowledge of environment and equipment to meet established objectives.
• Ability to interact with other hospital staff members, visitors, and patients in a friendly, cooperative manner.

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first‑rate care of a premier medical center with the warmth of a four‑time Magnet®‑recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care when and where patients need it most.

Magnet Designation

The American Nurses Credentialing Center honored Lowell General Hospital with Magnet Recognition for excellence in nursing care, our fourth designation achieved in March 2025. The Magnet Recognition Program recognizes healthcare organizations dedicated to nursing excellence, professionalism, and patient‑focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only nine percent of hospitals in the United States have achieved Magnet status and fewer than one percent of hospitals have achieved a fourth consecutive Magnet designation.

Pay Range

Pay Range: $17.00 – $20.02