Lead Housekeeper

Brightwild; Key West (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A vacation rental company in Key West is seeking a detail-oriented Vacation Rental Lead Housekeeper who will oversee the cleaning and presentation of properties. This role requires managing housekeeping staff and ensuring high standards of cleanliness. The ideal candidate will be proactive and efficient, with a strong service-oriented mindset. Responsibilities include cleaning homes, coordinating staff, and insuring property standards, with a focus on guest experience.

Qualifications

• Strong attention to cleanliness and quality standards.
• Ability to work independently and manage time effectively.
• Previous cleaning and/or supervisory experience.

Responsibilities

• Clean and prepare vacation rental homes between guest stays.
• Supervise and coordinate the work of housekeeping staff.
• Inspect properties for cleanliness and report issues to management.
• Fulfill guest housekeeping-related requests in a timely manner.

Skills

Attention to detail

Time management

Service-oriented mindset

Supervisory skills

Tools

Cleaning supplies and chemicals

Job description

Overview

We are seeking a detail-oriented and dependable Vacation Rental Lead Housekeeper who takes pride in creating immaculate, welcoming spaces for our guests. This role is essential to delivering a high-quality guest experience by ensuring our vacation homes are consistently clean, well-stocked, and guest-ready. The ideal candidate is proactive, efficient, and service-minded, with a strong eye for detail and a commitment to upholding brand standards. As a Vacation Rental Lead Housekeeper, you will play a critical role in maintaining the comfort, cleanliness, and presentation of our properties while working closely with operations and guest experience teams.

Responsibilities

• Clean and prepare vacation rental homes between guest stays, including bedrooms, bathrooms, kitchens, and living areas.
• Supervise and coordinate the work of housekeeping staff (room attendants, cleaners, public area staff).
• Ensure timely cleaning of rooms, especially for check-ins and check-outs.
• Make beds, change linens, dust, vacuum, mop, sanitize surfaces, and restock guest amenities and supplies.
• Inspect properties for cleanliness, damages, missing items, or maintenance concerns and report issues promptly to management.
• Ensure homes meet established quality, safety, and presentation standards prior to guest arrival.
• Maintain cleanliness and organization of linen closets, storage areas, and housekeeping carts.
• Assist with laundry duties, including washing, drying, folding, and organizing linens and towels.
• Fulfill guest housekeeping-related requests in a timely and professional manner when required.
• Return items left behind by guests to the designated lost and found process.
• Follow all company policies, procedures, and safety guidelines.
• Perform additional duties as assigned to support operational excellence.
• Monitor staff performance and provide feedback or corrective action when needed.
• Promote teamwork and maintain staff morale.
• Ensure proper use and care of all work equipment and assets.

Requirements

• Strong attention to detail and commitment to cleanliness and quality standards.
• Ability to work independently while managing time effectively to meet turnover schedules.
• Knowledge of proper use and handling of cleaning supplies and chemicals.
• Willingness to follow established cleaning checklists and standard operating procedures.
• Friendly, professional demeanor with a service-oriented mindset.
• Reliable transportation and ability to travel between properties as needed.
• Availability to work flexible schedules, including weekends, holidays, early mornings, and evenings.
• Valid U.S. driver’s license with at least 3 years of driving experience
• Previous cleaning and/or supervisory experience
• Must have a cell phone

Physical Demands

• Ability to lift, carry, push, and pull items weighing up to fifty (50) pounds, with or without reasonable accommodation.
• Frequent bending, stooping, twisting, reaching, and standing for extended periods.
• Ability to climb stairs and navigate multi-level properties.
• Capability to perform repetitive motions throughout the workday.
• Ability to work with cleaning chemicals and supplies safely.
• Ability to work both indoors and outdoors and in varying weather conditions as required.