Lead Host & Guest Experience Leader

United Way of Greenville County; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid sick days

Paid personal days

In-house dining discounts

Career progression

Job summary

Link Restaurant Group in New Orleans is seeking warm, engaging hosts to welcome guests and support the front of house. You will greet guests, take reservations, and help lead a courteous, organized team in a fast-paced setting.

We offer competitive wages, health insurance, 401k with company match, paid sick days, personal days, in-house dining discounts, and clear paths for career progression and professional development.

Qualifications

• Minimum 1 year of host and/or restaurant experience in a high-volume environment.
• Excellent communication and interpersonal skills.
• Ability to work in an organized and professional manner.
• Able to stand/walk for long periods.

Responsibilities

• Greet all guests entering the restaurant (by name if possible) and thank all guests leaving.
• Train new hosts according to LRG standards.
• Lead by example and guide other hosts to follow proper protocol.
• Take ownership of the host stand and maintain communication with management.
• Maintain cleanliness and organization at the host stand and front door area.
• Answer phones and take reservations.
• Maintain an organized floor and seat guests efficiently per company standards.
• Communicate delays or waits politely to guests.
• Ensure menus and wine lists are presentable.

Skills

Hospitality

Communication

Customer service

Teamwork

Adaptability

Job description

Link Restaurant Group in New Orleans is seeking warm, engaging hosts to welcome guests and support the front of house. You will greet guests, take reservations, and help lead a courteous, organized team in a fast-paced setting.

We offer competitive wages, health insurance, 401k with company match, paid sick days, personal days, in-house dining discounts, and clear paths for career progression and professional development.