Lead Host Full/Part Time Hourly ($22 - $25)

Ballyhoo Hospitality; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Sophia Steak, a premier steakhouse in Chicago, seeks a full-time Lead Host to create memorable dining experiences. The ideal candidate will have strong restaurant experience, excellent communication skills, and a passion for hospitality. Join a team dedicated to exceptional guest service and enjoy great benefits including a 5-day work week and opportunities for growth.

Benefits

5 Day Work Week

PTO

401(k) with generous employer match

Medical, Dental and Vision Insurance

Opportunities for growth and advancement

Qualifications

• 2-3 years experience in a restaurant lead role.
• Must pass general information and food and beverage quizzes.

Responsibilities

• Drive sales and covers through management of reservation software.
• Ensure the overall guest experience exceeds expectations.
• Lead and develop host team.

Skills

Communication

Interpersonal Skills

Hospitality

Education

ServSafe Certification

BASSETT/TIPS Certification

Tools

Toast POS

Job description

At Sophia Steak, we believe great dining goes beyond just incredible food; it's about creating memorable experiences. As the premier steakhouse in Chicago and the North Shore, we serve expertly prepared steaks, fresh seafood, daily specials, and indulgent desserts in a stylish yet comfortable setting.

Sophia Steak Chicago is seeking a full-time passionate and hospitable Lead Host to join our team.

**Please note: Only candidates with strong experience as a Lead Hostand advanced knowledge of RESYwill be considered.

Job Requirements & Qualifications:Primary duties and responsibilities include, but are not limited to, the following:

• Must have 2-3 years experience in a restaurantlead role.
• Create and maintain a strong connection to the guests and community.
• Exude warmth and hospitality in all interactions.
• Drive sales and covers through acute management of reservation software.
• Lead and develop host team.
• Ensure the overall guest experience exceeds expectations and build relationships with guests while encouraging regulars.
• Excellent interpersonal and communication skills, both with guests and team members.
• Serve guests as part of a team by anticipating their needs, initiating conversation, offering assistance and advice.
• Ability to work cohesively with co-workers both front and back of the house.
• Passion to learn and participate in daily food and beverage training.
• Proficiency in the use and operation of all necessary tools and equipment, including Toast POS system and Rewards Program, Gift Card and Credit Card terminals.
• Ability to maintain a clean working environment.
• Must pass general information and food and beverage quizzes.
• May perform other duties as assigned.
• ServSafe and BASSETT/TIPS Certified.
• Night and weekend availability is required.

We offer great benefits:

• 5 Day Work Week
• PTO
• 401(k) with generous employer match
• Medical, Dental and Vision Insurance
• Real opportunities for growth and advancement