Lead Guest Attendant

HMC Hotel Management Consulting; Broomfield (CO); On-site; Full time

Job summary

Join a dynamic team as a Lead Guest Attendant at Woodspring Suites in Broomfield, Colorado. This role involves leading operations, ensuring service standards, and fostering a performance-based culture. You will train staff, manage guest relations, and support housekeeping. We offer competitive pay and benefits, including medical coverage and career growth opportunities.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Qualifications

• At least 1 year of hotel leadership experience, including front desk and back-of-house.
• Proficient in computer skills.

Responsibilities

• Train and guide staff, discuss performance issues.
• Monitor guest feedback and ensure security.
• Assist with housekeeping and laundry.

Skills

Team Building

Communication

Problem Solving

Organizational Skills

Job description

Join to apply for the Lead Guest Attendant role at HMC Hotel Management Consulting

Exciting Opportunity: Lead Guest Attendant at Woodspring Suites in Broomfield, Colorado!

About the Role:

Hotel Management & Consulting is seeking an experienced and dynamic Lead Guest Attendant to join our team. If you are an energetic team leader with a passion for hospitality and team development, we want to hear from you! You will assist in leading some operations in the absence of the General Manager or helping lead the team, ensuring service standards are exceeded.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, operating with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: $19.50 - $21.50, dependent on experience.
• DailyPay Access: Flexible pay options to access earnings when needed.
• Benefits: Medical, dental, and vision coverage, plus paid time off for full-time employees.
• Employee Assistance Program: Support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties:

• Team Lead: Train and guide staff, discuss performance issues, attend and lead staff huddles.
• Financial: Post checks in PMS, manage reports, and oversee payment processes.
• Guest Relations: Monitor feedback, suggest amenities, ensure security.
• Housekeeping: Assign rooms, assist with inspections.
• Other Duties: Manage inventory, build vendor and guest relationships, foster teamwork.
• Sales & Marketing: Support in-house sales and occupancy initiatives.
• Teamwork: Assist with housekeeping and laundry, cover shifts as needed.
• Emergency Procedures: Follow safety protocols and ensure security.

Preferred Qualifications:

• At least 1 year of hotel leadership experience, including front desk and back-of-house.
• Proficient in computer skills.
• Strong team-building skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Proactive problem solver.

Physical Requirements:

• Climbing stairs and ladders.
• Performing tasks involving kneeling, standing, sitting, bending, twisting.
• Lifting up to 20 lbs regularly, up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. It does not imply exclusive duties or employment contract. Employment is at-will and subject to change for accommodation of disabilities. We provide equal employment opportunities and participate in E-Verify. Harassment or interference based on protected characteristics is prohibited. We are a drug-free workplace.