Lead, Grocery (FT) Boise

Boise Consumer Cooperative Inc; Boise (ID); On-site; USD 19,000 - 25,000; Full time

Job summary

Boise Co-Op in Boise, ID is seeking a Grocery Shift Lead to provide on-shift leadership, direct workflow, and support staff to sustain productivity and service standards.

You will train employees, handle routine questions, monitor product rotation, build displays, and assist with promotions. The role requires strong communication, reliability, and the ability to multitask in a busy store environment. This position offers growth into higher leadership responsibilities.

Qualifications

• Must successfully complete a background check.
• One year of retail or customer service experience required.
• Must be 18 years of age or older to operate equipment as required by law.
• Grocery experience is a plus but not required.

Responsibilities

• Provide on-shift leadership by directing workflow and assigning tasks.
• Train employees using department manuals and checklists.
• Ensure daily tasks follow store policies and safety regulations.
• Monitor product rotation, check expiration dates, and minimize shrink.
• Assist with displays, promotions, and inventory counts.
• Operate a register during busy periods and support store operations.

Skills

Leadership

Communication

Teamwork

Customer service

Attention to detail

Job description

Do you enjoy supporting a team, keeping things running smoothly, and stepping into a leadership role when needed?Join us as a Grocery Shift Lead and help ensure our department—and our shoppers—have an exceptional experience every day!WHAT YOU’LL DOProvide on-shift leadership by directing workflow, assigning tasks, and supporting staff to maintain productivity and service standards.Train employees using department training manuals and checklists, ensuring consistent performance and retraining as needed.Ensure all daily tasks follow store policies, procedures, and safety regulations.Support staff by handling routine questions, guiding problem-solving, and involving management when more complex issues arise.Monitor product rotation, check expiration dates, and help minimize shrink.Assist with building and maintaining product displays, ensuring stock rotation and product freshness.Execute planned ad changes and support promotional displays to meet sales goals.Complete accurate nightly counts and submit them to appropriate vendors.Communicate staff performance or attendance concerns to department leadership following established procedures.Support overall store operations as needed, including operating a register during busy periods.Develop a working understanding of ordering processes and administrative tasks to assist department leadership when needed.WHAT YOU BRINGStrong leadership behaviors that encourage teamwork, accountability, and positive communication.A reliable work ethic with the ability to stay consistent under pressure.Self-motivation and attention to detail, ensuring quality and accuracy in daily tasks.Effective communication and interpersonal skills with the ability to build positive relationships.Confidence in managing your workload and prioritizing tasks independently.Sound judgment in handling everyday issues and escalating larger concerns appropriately.A clear, timely, and respectful communication style.Understanding of grocery products, vendors, and delivery schedules—or the enthusiasm to learn.Flexibility to work various shifts, including early mornings, evenings, and weekends.EDUCATION & EXPERIENCEMust successfully complete a background check.One year of retail or customer service experience required.Grocery experience is a plus but not required.Must be 18 years of age or older to operate equipment as required by law.PHYSICAL DEMANDSAbility to stand or sit for long periods; stoop, bend, kneel, crouch, reach, and twist as needed.Lift, carry, push, or pull up to 50 lbs.Use equipment that requires repetitive hand movement and fine coordination.Climb and balance on step stools or ladders when stocking or retrieving items.Perform repetitive motions, including overhead and horizontal reaching.Use proper PPE when required.WORKING ENVIRONMENTWork is performed primarily in a busy grocery store setting with extensive public contact and frequent interruptions. You’ll be part of a supportive, cooperative team that values communication, efficiency, and excellent customer service.It is the policy of Boise Co-Op that qualified individuals with disabilities are not discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of Boise Co-Op to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Boise Co-Op is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the HR Department by phone [phone].Boise Co-op is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law. The Boise Co-op participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.