Lead Global Service & Warranty Ecosystem Architect
Trimble
14 days+
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Job summary
A global technology company is seeking an Enterprise Architect to lead the evolution of its service architecture and global warranty management. You will bridge high-level business strategy and technical execution, driving innovations in customer support and service analytics. Ideal candidates have over 10 years of experience, integrating service functions in ERP environments, and a strong ability to communicate complex strategies effectively. This full-time role offers a hybrid work environment in Westminster, CO.
Qualifications
- 10+ years of expertise in enterprise or solution architecture with a focus on service domains.
- Experience architecting multi-region ecosystems for warranty and field operations.
- Ability to communicate complex technical concepts to diverse stakeholders.
Responsibilities
- Lead the design of service architectures to enhance warranty and repair processes.
- Drive innovation with integration patterns for real-time data flow.
- Consult with senior leadership to influence service analytics strategies.
Skills
Enterprise or solution architecture
Customer support ecosystem integration
Post-sales service expertise
Communication
Education
10+ years of experience in relevant fields
Tools
APIs
CRM systems
ERP systems
Job description
A global technology company is seeking an Enterprise Architect to lead the evolution of its service architecture and global warranty management. You will bridge high-level business strategy and technical execution, driving innovations in customer support and service analytics. Ideal candidates have over 10 years of experience, integrating service functions in ERP environments, and a strong ability to communicate complex strategies effectively. This full-time role offers a hybrid work environment in Westminster, CO.
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